24.5K reviews
Content rating
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About this app

At PetSmart, we know being a pet parent is one of life’s most rewarding experiences. It also raises many questions! So, we’ve built our app to be a valued resource for every step of your journey as a pet parent. You’ll find helpful articles, products, services bookings and can shop for all your pet needs in one place.

• With in-app shopping, you can get all your pet essentials in one place. In a rush? Get your order in 1 hour with buy online pick up in store.
• Sign up for our Treats loyalty program. You’ll earn points every time your shop & you can manage your account through the app.
• Get your pet looking fresh with in-app salon booking, appointment management & easy rebooking
• Check Doggie Day Camp availability
• Make & manage PetsHotel reservations
• Tailor the app experience to your entire pet family with personalized offers & content
With a store locator, helpful resources, in-app shopping, services bookings, informative articles & videos, the PetSmart App is a great resource for a great life with your best friend!
Updated on
Apr 9, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 4 others
This app may collect these data types
Location, Personal info and 6 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

24.4K reviews
April 2, 2024
Update: 4/2/24 - the glitch has been fixed and the app is great again. The one thing I wish it had though, is an option to scan a barcode for a price. The only thing I dont like aside from the app being a bit slow, is that it glitches every time I go back to the app after doing something else on my phone. The loading paw and the page will blink repeatedly and won't fully load for at least 5-10 seconds. It's really annoying when the screen keeps flashing in your eyes like that.
59 people found this review helpful
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Aaron Cooper
April 15, 2024
Can't checkout. It says the credit card cant be validated but the information is exactly the same as the last few times I ordered. Can't even use paypal since the app freezes after the update. To top it off, my cart was deleted. I hope this isn't going to be the new normal, otherwise I'll just deal with waiting a day or two for Chewy
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Debbie Diehl
March 25, 2024
I had a curbside pickup and spent more time trying to find where to alert the store and there was NO PHONE NUMBER on the outside signage. Very frustrated, I had to go into the store and wait in the checkout line, which was long, to ask for my order. I thought there was a special button inside the store for help, but no!! I hope I got my bonus points!! I hate this app.
14 people found this review helpful
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