I started the general looking for insurance so my niece would be protected then after 29 days I wanted to cancel my insurance but all the sudden I'm charged $15 bc I signed the agreement they said it was a prorated fee.... Wait a minute,, that's not what the guy told me on the first day I paid him. I paid for one full month tho. I don't get it. ....First off who really reads all the documents I trusted this company to protect my family not to have hidden fees...Just like a crook. I'm a hard working man paying for health insurance car insurance I barely make it. $15 could buy diapers or milk instead the general is looking out for hand outs instead of earning there money. Switch to Geico I've had them before and they work great not to mention there's no fees for canceling fees. The general can take my private bars and finley insert that in there hospitable oven!!
App stopped working. Will no longer let me sign in. Never had a problem in 6 years of using the app.
App no longer works after update
The app doesn't let make a payment
Easy to use
I'm new to this company and having this app is ok. However auto pay is a hassle. There's no option to make such changes. Your forced to use a computer. There's also no option to talk to a live representative for any issues concerning your policy unlike GEICO. You guys need to make some changes. Not to happy.
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