Mobile app promos never apply. Useless. The only thing its good for is to have your rewards info on hand. You can know your point balance, but heaven forbid you attempt to use the promos. I tried to use the most recent .20 cent mini pizza promo, it charged me full price. No discount ever automatically applies itself.
Stop signing me out Every upgrade requires me to find the password for the app and sign back in - therefore every upgrade makes it less likely I will continue to use it OR visit the restaurant. If I can't easily access my loyalty info, I may go somewhere that I can so that I don't "waste" a visit (happened the other day). I'm sure this isn't a behavior you are looking to replicate.
What's it really good for? The app is nice to check points balance or get your name in line early, but other than that what is it good for? You don't get any added bonus really for having the app. Cause you already get the specials emailed when you're a member with the points anyway.
Would not recommend if on lunch I would not recommend using app if on lunch or a time deadline. After 3 attempts I have yet to get a meal right when using the app. The first and second time I used it meal not even started when I arrived. The last time notes to kitchen printed and placed on our to-go order and 1 meal wrong. They may want to allow more characters for special instructions.
Barely Usable While some things still work, it takes a long time to load anything; during which time you can't back out. On top of that when you try to enter your payment info it droid you back to the main screen...
Ordered ahead and wasn't ready Ordered ahead at my local restaurant and when I got there the waiter asked me what I wanted to order and I told her I already ordered ahead and she claimed it wasn't showing in the system at all. # FAIL
- Redesigned BJ’s Premier Rewards Account Management
- Improved Help & Feedback
Fixes for Lower Version Devices
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