
Kristopher MacGregor
regularly logs you out so you don't get your slices and despite now having 15 slices every time I try to redeem then the payment fails. remove the free stuff and it works fine. I emailed about the issue and was told its fine because I still have them. no its not fine. I cant use them. rewards system is a scam and I miss so many slices because I get logged out and don't get told to log in because it doesn't look any different
6 people found this review helpful
Pizza Hut Digital & Technology
June 23, 2025
Hi Kristopher, we are sorry to hear this. If you can please follow up again with your original email or please reach out to our customer care team here - customercare@pizzahut.co.uk, one of our team will be able to help look into this for you. Thanks, Pizza Hut App Team

Arkady English
Putting the order together is easy, but payment is impossible! I have settings set up to verify payments, but the moment I switch to an authenticator or my banking app to verify my payment the Tops app kicks me back to the start of the checkout. It's impossible to complete the order.

Calico Trash man
Oh, this app was murdered murdered. Was FORCED to update the app, when I did, I was logged me out of my account. I tried to log in, it said "create an account" I naturally hit cancel as that would be in error, I already have an account. "your data deletion request has been processed"???? Well, that's me done with pizza hut entirely, shoutout to the app designers for that one! Try fix what isn't broken and has no issues and instead ruin everything, great work!
2 people found this review helpful
Pizza Hut Digital & Technology
June 19, 2026
Hi There, we are sorry to hear this. If you contact us by following this link https://customercare.pizzahut.co.uk/hc/en-gb, one of our team will be able to look into this for you. Thanks, Pizza Hut App Team