IamResponding (IaR)

Emergency Services Marketing Corp., Inc.

About this app

This App is a companion feature to the IamResponding system, which enables first responders to know who is responding to an incident, where they are responding, and when. This is used by fire departments, EMS agencies, police agencies, and many incident response entities and teams. The IamResponding system also includes text and audio incident notifications from CAD and/or from live pager audio, duty crew scheduling, inter-agency messaging, live chat, incident mapping with directions, mutual aid connections and information, pre-plans, customized information displays, NFIRS and other incident reporting, and much more. This App brings many of the primary features of the IamResponding system to mobile users in the field, in an easy-to-use and access format.

Support for Wear OS:
*Real-time incident notifications
*View CAD incident details and access historical incident data
*Respond to incidents directly from your wrist

**Please consult the QUICK START GUIDE provided to your department/team to correctly enable all of the app functions and notification features. If you do not do so, some features will not work correctly**

**You MUST be a member of an entity with a current IamResponding subscription in order for this app to work**

We do NOT monitor Google Play for technical support issues, and we cannot reply to support issues posted as user reviews.
**For any technical support needs or inquiries, please submit a Support Ticket (https://support.iamresponding.com/hc/en-us/requests/new).

Please Note: If your dispatch messages are not currently processed through your department’s IamResponding system, that is a free configuration that can be done in almost any jurisdiction, and is included with your department’s IamResponding subscription. Your app will have more complete functionality if we enable that feature for you. Have your local system administrator submit a Support Ticket (https://support.iamresponding.com/hc/en-us/requests/new) to set this up.

Ratings and reviews

Android Auto disappeared/No Dashboard customization. You are stuck with (Now Responding, On Duty and Apparatus. We don't use on Duty it would be nice to change that to current incident or whatever you want. instead of having to jump all around the app to found out information. We have had them now for years and thinking about changing. To many hoops to jump through to find out information.

The app kept on crashing after the latest android update. I usually just wait for all the apps to fix the issues on their end and send out updates. Well, this was going on a long time and I saw others having issues. So, I emailed and asked if they had an update. Brad worked with me and determined the location was shut off on my phone. After getting it turned on, we tested and it worked. So, turn on your location notification if you are having issues.

App is great and the tech support over the phone is great but my vibration wont stop. When I get a notification my phone vibrates, just as I set up in settings, however even after unlocking my phone and opening the app the vibrating wont stop. I've even made sure all notifications are closed. on a few occasions I've had to force quit the app to stop it. now this does not happen every time, but seems to be a reoccurring problem.

What’s new

As IamResponding continues to evolve, this update ensures it remains an effective, reliable, and easy to use solution that empowers responders in critical situations.
Includes:
* Minor bug fixes and improvements
We do not monitor app reviews for technical support needs or comments.