IamResponding (IaR)

Emergency Services Marketing Corp., Inc.

About this app

This App is a companion feature to the IamResponding.com system, which enables first responders to know who is responding to an incident, where they are responding, and when. This is used by thousands of fire departments, EMS agencies, and incident response entities and teams. The IamResponding.com system also includes incident notifications, duty crew scheduling, inter-agency messaging, incident mapping with directions, hydrant and water-source mapping, and much more. This App brings all of the primary features of the IamResponding system to mobile users in the field, in an easy-to-use and access format.

Support for Wear OS:
*Real-time incident notifications
*View CAD incident details and access historical incident data
*Respond to incidents directly from your wrist

**You MUST be a member of an entity with a current IamResponding subscription in order for this app to work**

For any technical support needs or inquiries, please contact [e-mail], or during regular business hours (M-F, 9am-5:50pm ET) at 315-701-1372. We do NOT monitor this page for technical support issues, and we cannot reply to support issues posted as user reviews in Google Play™.

Please Note: If your dispatch messages are not currently processed through your department’s IamResponding system, that is a free configuration that can be done in most jurisdictions, and is included with your department’s IamResponding subscription. Your app will have more complete functionality if we enable that feature for you. Have your local system administrator contact our customer support team at 315-701-1372 to set this up.

Ratings and reviews

Android Auto disappeared/No Dashboard customization. You are stuck with (Now Responding, On Duty and Apparatus. We don't use on Duty it would be nice to change that to current incident or whatever you want. instead of having to jump all around the app to found out information. We have had them now for years and thinking about changing. To many hoops to jump through to find out information.

The app kept on crashing after the latest android update. I usually just wait for all the apps to fix the issues on their end and send out updates. Well, this was going on a long time and I saw others having issues. So, I emailed and asked if they had an update. Brad worked with me and determined the location was shut off on my phone. After getting it turned on, we tested and it worked. So, turn on your location notification if you are having issues.

App is great and the tech support over the phone is great but my vibration wont stop. When I get a notification my phone vibrates, just as I set up in settings, however even after unlocking my phone and opening the app the vibrating wont stop. I've even made sure all notifications are closed. on a few occasions I've had to force quit the app to stop it. now this does not happen every time, but seems to be a reoccurring problem.

What’s new

Please call or email with questions/issues or for user training: [phone], [e-mail], or submit a support request here. We do not monitor app reviews for technical support needs or comments.
Includes:
Minor bug fixes