Great system A very good system that pairs well with our digital paging system. Been using it for over 3 years and I am quite pleased. IAR usually goes off a couple of seconds before my pager does. The very few issues I have had were addressed immediately by support staff. They have bent over backwards to help configure the system to our needs.
Impressive customer support Found IAR to have it's fair share of glitches, and slightly lacking in the GUI department, but they supply legit customer service! You get email replies quickly, and you're emailing a competent individual who knows the product. Impressive.
App is not up to par I have active 911for a fire company where I used to live and I get a Dispatch of where the incident is, what the incident is, what is due. This app just alerts me there is a call, where it is, no idea what the call, what is due. When trying to upload an image for support, I get a bunch of options where to load it from. Feels like I am trying to write coding for a computer. Not impressed at all. What can be done to fix this?
Not getting push notifications of alerts while on mobile data... only on Wi-Fi. Android 6. Emailed customer service about this problem but didn't get a response.
Mapping dont work I have a samsung rugby pro, and when I pull the map page up, the screen comes up but the map stays blank. Can you fix this.
Response codes I wish there was the option to say were you responding to when the pop up comes up instead of your default response code
Please call or email with questions or for a tutorial on new features. 877-509-0381 or email@example.com. We don't monitor app reviews for technical support needs or comments!
Included: Improved password recovery tools, additional tracking options, and general system improvements.
Get all the information you will need for South Central Indiana in one place