Pocket Geek Home

4.2
131 reviews
5K+
Downloads
Content rating
Everyone
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

No matter how many smart devices you have in your home or what brand they are, Pocket Geek® Home gives you the support, protection, and services you need to keep them all running smoothly.

The Pocket Geek® Home app lets you manage your plan and view your benefits. And it gives eligible customers access to live tech support, claims filing, and additional services.

Register in the app with your phone number to enable services and verify your eligibility. With Pocket Geek® Home, you’ll be able to*:

• Connect instantly with our U.S.-based tech pros via call or chat for support of all your connected devices such as smartphones, printers, routers, game consoles, smart TVs, and thermostats.
• Share your smartphone screen or camera with a support analyst to help diagnose smart device issues.
• Use the Manage My Account feature to create an inventory of your smart tech, add household family members, and get access to special offers on tech services.
• View your benefits and deductible information and start a claim if needed.
• Get special offers on select tech services through our partners.
• Choose from in-store or in-home services to improve your connected life.

*Any features you’re not entitled to will be disabled.

Pocket Geek® Home is brought to you by Assurant®, a Fortune 500 company that keeps more than 300 million people around the world connected, protected, and supported.
Updated on
May 20, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location
This app may collect these data types
Personal info, Messages and 4 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.3
128 reviews
guitarman _369
May 13, 2024
brightspeed (dumbslow) made me pay for this app. which i thought well ok might come in handy for info. not sure i can trust a "tech" app that as soon as i enter info to start acct. the very next screen that comes up. freezes with not next or cancel button, no wait a moment flag, just frozen. had to forcestop. we will see how it goes for a few days & then - "kick rocks, nimrod" not wanted or needed by me.
Did you find this helpful?
Assurant, Inc.
May 16, 2024
We apologize that you have had a negative experience and would like to understand and resolve any issues you may have encountered. We take all feedback seriously and would appreciate the opportunity to address your concerns. Could you please reach out to us at support@pocketgeekmobile.com with more details about the issues you experienced?
Jennifer Everroad
May 1, 2022
The tech was very helpful and want me through everything that I needed. This app is a phenomenal app and without it I'd still be floating in the water with no life jacket. LOL
11 people found this review helpful
Did you find this helpful?
Assurant, Inc.
May 2, 2022
Yay! The Pocket Geek Home team is thrilled to hear this feedback. You have made our day. Thank you, we greatly appreciate it.
Alex Otero (Bro)
October 11, 2023
Won't let you update the credit card on file in the app it crashes when doing so. Insurance gets canceled because could not update the credit card
6 people found this review helpful
Did you find this helpful?
Assurant, Inc.
November 1, 2023
We apologize that you have had a negative experience and would like to understand and resolve any issues you may have encountered. We take all feedback seriously and would appreciate the opportunity to address your concerns. Could you please reach out to us at support@pocketgeekmobile.com with more details about the issues you experienced?

What's new

• Minor UI enhancements and bug fixes