Priority Pass™

4.3
39.7K reviews
1M+
Downloads
Content rating
Everyone
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About this app

Download the Priority Pass™ app today to access the original and market-leading airport experiences programme.

Activate your account in the Priority Pass™ app in just 2 easy steps, giving yourself access to airport lounges and travel experiences in over 700 airports worldwide. Choose from an ever-growing range of premium experiences – from spas to sleeping pods to dining – to help elevate every journey into something special.

•Enjoy contactless entry with your Digital Membership Card
•Stay up to date, check your current membership entitlement and visit history
•Search for lounges and experiences, and save your favourites
•Unlock more with access to additional Travel Services and benefits that enhance your travel journey

Enrich your airport experience with the Priority Pass™ app.
Updated on
Apr 30, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location
This app may collect these data types
Location, Personal info and 5 others
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

4.3
38.6K reviews
Keith Friedlander
March 7, 2024
Glitch app which rarely works when you need it to. Error messages are rife. Customer service is very helpful with a phone call but ultimately I bring the card. The lounge service itself is borderline useless as well with few if any functioning options at most airports, rampant overcrowding and delays in entry. This isn't a premium experience.
16 people found this review helpful
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Priority Pass
March 7, 2024
We are sorry to hear about your experience with our app. We appreciate your feedback and will work to improve the glitches and issues you encountered. Thank you for bringing this to our attention.
Riley Edwards
March 26, 2024
Navigation is glitchy. For example, I need to update my payment information but the "account and billing information" screen does not include billing information. The browser site is no better - I wasn't even able to log in there. Basically the only thing the app is good for is seeing which airports have participating lounges
7 people found this review helpful
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Priority Pass
March 27, 2024
We appreciate your feedback, Riley. We're sorry to hear about the navigation issues you encountered. Our team is working to improve the app's functionality, and we hope to provide a better user experience in future updates. Thank you for bringing this to our attention. Regards, Eva
Christian Roach
April 1, 2024
App is very problematic and hasn't been fixed in the 1+ year I've been using it. Options are limited so they fill space by listing every possible terminal with "airport takeout," forcing users to click through each one to hunt for possible lounge access, feels like malicious UX design. Text directions for location aren't terrible, but every phone has a GPS in it, why not include links for mapping apps???
14 people found this review helpful
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Priority Pass
April 2, 2024
We're sorry to hear about your experience, Christian. We appreciate your feedback and will work on improving the app to address the issues you've raised. Thank you for bringing this to our attention. Regards, Allen.

What's new

Thanks for using Priority Pass!

We regularly update the app to make it faster, safer and more engaging for you.

Here are a couple of the enhancements you'll find in this latest release:

- Feature enhancements and bug fixes