3.4
1.4K reviews
100K+
Downloads
Content rating
Everyone
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About this app

ProUsuario Digital is a tool developed by the Superintendency of Banks of the Dominican Republic that allows you to quickly and easily check the status of your financial products. Through this application, you have access to: Credit Inquiries, Claims, Complaints, Unwanted Calls, Financial Health, Inactive or Abandoned Accounts, Indicator Comparison, Banking Map, Deposits from entities in liquidation, and financial education content.

In the Credit Inquiry, you will see a personalized report of your loans in the national financial system, consolidated and by type. It also includes financial indicators and your credit risk rating within the financial system, as reported to the Superintendency of Banks by the financial intermediary entities that comprise said system.

Note: This report is not a replacement for the report issued by Credit Information Societies (credit bureaus), does not include a credit score, and does not guarantee that you will be eligible for credit based on the information presented.

Any information you don't recognize? If you find any inconsistencies in the information on any of your loans, you should contact your financial institution and file a claim to request that the information be corrected.
Updated on
Nov 14, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Photos and videos, and Device or other IDs
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.4
1.39K reviews
Omar Santos
October 22, 2021
Thanks for the app, I just love it! I really appreciate all the work and effort you guys do....my experience with y'all has been exceptional! The app works just fine for me...hope the others can figure the issue out 😂
13 people found this review helpful
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Superintendencia de Bancos de República Dominicana
October 25, 2021
Gracias Omar. ¡Ahora te invitamos a aprovecharla al máximo para alcanzar el #NivelExperto con tus productos financieros!
Teddy Garcia
October 20, 2021
The worse face ID implementation I've ever come across. It won't literally accept your face under any lighting circunstances. I will be making a video mocking this laughingstock of an app. Zero 🌟
15 people found this review helpful
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Superintendencia de Bancos de República Dominicana
October 25, 2021
Hola Teddy. Hemos tenido una gran acogida, por lo que fue necesario realizar ajustes para poder brindarte la mejor experiencia al utilizar esta herramienta. Te pedimos que por favor reintentes completar el proceso de registro y validación de identidad para que puedas completar tu acceso.
E. Junior R. A.
April 22, 2025
Buena Aplicacion
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App support

Phone number
+18097313535
About the developer
Superintendencia de Bancos
comunicaciones@sb.gob.do
Av. Mexico No.52 esq. Leopoldo Navarro Santo Domingo Dominican Republic
+1 849-455-2682

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