MyCitroën

Automobiles Citroen

About this app

MyCitroën allows you to connect to your Citroën vehicle with your smartphone. It has been designed with integrated technologies to enhance your Citroën driving experience before, during and after each journey.

Before: The location of your parked Citroën vehicle is shown on a map along with your current location, helping you to find it more easily*.

During: The app tracks the journeys you make and monitors the distance, fuel consumption and driving efficiency of each journey*^.

After: Once you’ve parked your Citroën vehicle, the app can help you to navigate the rest of the way to your final destination on foot*^.

The MyCitroën application will display data specific to your vehicle including the fuel level^, mileage^ and reminders of when scheduled servicing is due.

MyCitroën also offers several other helpful features:
- Manage multiple Citroën vehicles in the same application.
- Locate nearby Citroën dealerships and easily access their contact details.
- The latest Citroën news and offers relevant to you.

For added convenience, MyCitroën also provides you with all of the useful telephone numbers, allowing you to easily get in touch with Citroën Assistance, Contact Citroën and dealerships.

All Citroën models are compatible with the MyCitroën application. However, if your vehicle is not equipped with Bluetooth, the ‘Driving’ tab (which provides details of your journeys, fuel consumption and mileage) is not displayed. You can still enjoy all of the other features of the app.

If you spot a bug, experience difficulties with the app or have any ideas for improvements please do not hesitate to contact us at: http://www.citroen.com/global/lp_store/uk/index.html

* - Available with a smartphone that has a network connection and geolocation services.
^ - Available for vehicles equipped with Bluetooth.

Ratings and reviews

NEW Citroen C3 Aircross 2022, after 2 days, infodash tells me to update mapping and touchscreen controls (??? its a new car ???). Following instructions, got a 32gb usb, downloaded updates and tried to put them in car to be told "Cannot update Incompatible Format ??? Long story short after several attempts and different USB sticks due to "Key Format Impossible to format drive (64gb)" messages and "Check drive size, not enough space (32gb)" ended up booking car into garage for them to do it.

Since the 1 Aug 23 upgrade, the App fails to connect in background. Only works when open. As of 1 Apr 24, it's a lot worse. Best dumping it while it remains useless? Often fails to open! Also, cannot be used when using Android Auto and Google Maps - a much superior system to the in-house, expensive, Tomtom. 12 Dec 23. I give in. Uninstalled!

ok, but could be better. Updates seem to be improving but I think a couple of things would make it more useful. 1, I have an E-C4 and would like to see in the journey history the consumption. The units are there, miles per kWh but no actual number. 2, setting charge time. You can set a deferred start charging time but not Stop Charging or percentage to charge to. Getting up at 05:30 to stop a charge, because that's when cheap electricity ends, is not good!

What's new

Communication support and improvements for better connection between car and the App to ensure trips record and remote functions

Customers are better informed about the new features or bugs resolution thanks to a new popup

Online Booking service is improved since Servicing Operations has a better access and a better display