The Asheville App

Accela Inc.

About this app

The Asheville App sends service requests (potholes, damaged sidewalks, streetlights needing repair, etc.) directly to your local government where it will be instantly routed to the correct administrator in the appropriate department. This means your service requests will be responded to quickly and efficiently, and you'll be notified the instant they are resolved!

Ratings and reviews

the app has not worked on my phone for about a week now. i un-& re-installed, still the same "Whoops, something went wrong Cancel Retry". push 'retry' and the same thing happens again. i haven't used the app in a while, so this may be an old issue. anyway this was a handy app for walking along and reporting water and sewer leaks and tree limbs about to break power lines. the main thing i like about it is that this seems to start a 'paper trail' that the CIty has to respond to. i hope the app is still alive and some one will fix what's broken in the app.

The best part of this app is "Where's Parking." It lists the six major parking decks, gives a link to their locations on Google Maps and gives a constantly updated tally of the number of open spaces in each parking deck. It's not very clear, though, in stating that you must enter the Biltmore/Aloft garage from S. Lexington Street if you are traveling North. Use the Biltmore Ave entrance if you are traveling South.

I like it when it works. But it's been down for months. I've always gotten reasonable responses and the City has followed through with notices when they can. It sure beats having to call them in. Some things are just beyond their control, and many citizen complaints are ridiculous!

What’s new

v4.6.5:
- Minor bug fixes

v4.6.4:
- Notification improvements
- Bug fixes

v4.6.3:
- Bug fixes

v4.6.2:
- Email verification UI Update
- Bug fixes

v4.3.0:
- Update UI

v4.1.0:
- New UI theme
- Accelicon support

v3.9.4:
- Improved ADA compliance
- Minor bug fixes