Smashburger - Burgers & Shakes

Smashburger/JFC

About this app

Download the official Smashburger app for the easiest way to order your favorite burgers for takeout or delivery.

Newly designed for easy navigation and ordering. Find your favorite burgers, shakes, and more, and earn rewards!

Smashburger App Features Include:

- Mobile Ordering: Order food delivery and enjoy our fresh, made-to-order, never frozen Certified Angus Beef ® , delicious, grilled-to-perfection burgers, savory sides, hand-spun milkshakes, and other fast food staples

- Pickup & Delivery: Order your favorite burger even faster with quick reorder for takeout or delivery

- Customize Your Food: Customize any of our burgers to your heart’s content

- Redeem Smashburger Points & Rewards: Sign up & collect points with every bite. It's fast, easy, and delicious, plus you can earn FREE items.

- Best Food In Town: Top quality ingredients used in all our amazing creations from Smashburgers, Chicken sandwiches, Vegetarian burgers, fries, tater tots to hand-spun shakes, and refreshing drinks all available to order for takeout, pickup or delivery

- Find Your Local Smashburger: Your closest restaurant is just a tap away to pick up or deliver your next burger meal

Ratings and reviews

Spoke too soon, the ridiculous login error is still present. They haven't fixed this for over a year. I know it still exists because I reported a problem with the app and their solution was for me to delete and reinstall. Normally fine, but I know better than to think Smashburger's app will recognize my login, you must stay logged in. But I did it after no fix and low and behold, Can't login. Worse, not even getting the forgotten password email. So literally locked out of my account.

Not sure what's going on with your app. I cannot place a delivery order and continue to get an error message "cannot read properties of undefined ('reading map'). I attempt to go through the stage of choosing delivery and then my address. I get the "we can deliver to your area" message then I get the error above when trying to select items. I cannot see any previous order either. All of this leaves me unable to order from you. Thanks.

This has to be the most convoluted, confusing, and buggy food ordering and rewards systems I have ever used. It appears that this is a separate account than the account you need to order online (why?), it says I have rewards points but when I redeem it says I have 0 points, and generally every time I want to order ahead for time it takes like 15-20 minutes due to bugs and slow loading and hard to use pages, and when I get to the store there's no line. So I may just stop using this entirely. Update: no improvement months later. In fact, I don't even see a way to redeem all the "rewards" they send me via email with an online order. Must be some other Smashburger? Are there 2 companies with the same name or something? I don't understand how online ordering can be this terrible in 2020, where everyone and their mother is ordering online pick-up.