Q-Park

Q-Park

About this app

Designed for Effortless Parking
The Q‑Park app delivers a smooth, modern parking experience across our growing network of facilities. From automatic number plate recognition at participating car parks to simple digital payments at Pay & Display locations, the app brings every part of your parking journey into one reliable, easy-to-use platform.

Key Features
Seamless Automatic Access
At car parks equipped with number plate recognition, your vehicle is identified on arrival and the barrier opens automatically — no tickets, no payment machines.

Easy, Secure Payment
Add your vehicle and payment details once. Your parking is processed safely through the app each time you visit.

Expanded Pay & Display Coverage
The app now supports 90+ Pay & Display locations, with more being added all the time. Select your location, set your parking duration, and manage your stay directly from your phone.

Find the Right Car Park Faster
Search nearby Q‑Park car parks, check information, and navigate there in just a few taps.

Stay Organised
Your parking history, digital receipts, and account details are stored securely in one place.

Enhanced Access for Season Ticket Holders
Season Ticket holders can link their ticket for fully automated entry and exit at their home car park, making every visit completely frictionless.

Getting Started
1. Download the Q‑Park app
2. Create an account or sign in
3. Add your vehicle number plate
4. Add a payment card

Season Ticket holders:
Activate the online account sent to you by email when you purchased your Season Ticket before logging into the app. This ensures your ticket connects correctly.

Parking, Simplified
Once your vehicle and payment details are set up, simply arrive at a participating Q‑Park location. Whether you’re using automatic access or a Pay & Display site, the app handles your parking smoothly from start to finish.
A dependable, modern parking experience, wherever you’re heading.

Ratings and reviews

It's a pain in the backside to try to pay via your card, because you need to verify it, and it doesn't go back to the app at all, it is soooo frustrating, I had to end up using my laptop to pre-book, then when it asks to get my card details verify, I did that, and now it's booked... But it's still not showing on the app at all. I have used this car park several times, so parking and secure I don't have any problem with it, it's just the app isn't very friendly to use.

This app is a painful user experience. Despite adding all of my car and payment details into the app, when I wanted to pre-book a parking session I got redirected to a web site where I got asked to enter it all again. Also, I couldn't log in with the account I had just set up in the app. I had to reset my password before I could log in. Even after that there were 'technical errors'. Also, I can't see my new booking in the app. This is not joined up and makes the whole experience too stressful.

It works. but the app is slow, parking zones are mostly invisible depending on your zoom level, the zones have pins that are placed where there are payment terminals, but they are really hard to find in the map. Also, the app cannot sync notifications properly, and many times one thinks that there is an ongoing session, whereas there are none. Usability sucks, otherwise gets the job done.