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This app has one of the most infuriating bugs in the world. When you are watching a recording or a show that supports fast forwarding/rewinding, fast forwarding and rewinding just jump by a designated amount, which is fine, but fast forward jumps forward by significantly more time than rewind does. *twitches* Bell's response to this is absurd. Nobody wants to move different amounts in each direction. The least you can do is make it configurable.
20 people found this review helpful
April 30, 2020
Hello, this a feature that can also be found on our receiver that enables you to skip back 7 seconds or skip forward 30 seconds. Our users often only skip back to watch/hear something they missed or found interesting enough to watch again. They usually skip forward through something they don’t want to watch/hear, in this case 7s is not enough.
I have Bell ALT and I completely and utterly hate it. It drops the signal from the internet, you lose your place in the program, it doesn't pause and restart so you don't lose any or all of your program. Tge system freezes so I have spent many occasions and many hours on the phone wasting my life. I cannot wait for my contract to be up so I can go with a different company.
5 people found this review helpful
November 8, 2022
Apologies for any difficulties you experienced with our app. Could you send us details of what you are experiencing at firstname.lastname@example.org It will be very helpful for us to investigate and fix it. Thank you for your patience.
I've really enjoyed using the app for a few years now, but I was frustrated by the time limit for viewing, a problem I don't have on our pvr. The addition of a "Expiring soon" list has been very helpful and saved me from a lot of time of scrolling through all the recordings to see what was expiring.
7 people found this review helpful