
Greg H
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No Longer Works - stuck on "Loading..." I see many other people also reporting this - when are you going to fix it??? In response to the developer telling me to update to the latest version on 03/03/25: it will now get past "Loading..." but when I attempt to change the watering frequency, it says there's a communication failure with the station and it will not make my requested changes. The app still needs repair. Update 030425 - App works again, thanks.
24 people found this review helpful
Rain Bird Corporation
March 3, 2025
Apologies for the issue -- Try updating to the latest version. your problem will be fixed :)

Daniel Howell
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Not intuitive, the device is a pain to connect, don't buy. Bad software, was able to install on one device, and only on 2nd by emailing settings to another and importing, would not install otherwise. Still extremely buggy software, It's working because I have trouble shooting experience. This is a new replacement, because tech couldn't fix my 3 month old one, I'm the one who figured out how to get this one working, tech would have not helped me. It does help to pray though.
18 people found this review helpful
Rain Bird Corporation
June 26, 2024
This doesn't seem right. We want to take a closer look at this for you. Please send a note to rainbirdapps@rainbird.com so we can connect.

Aidan
Bought a new one, after installation, the wifi module doesn't work at all. It always stuck at "validating security parameters" when connecting to a 2.4G wifi. If you manually stop, it will tell you "connecting failure" after 10 minutes. The YouTube video was a quick and successful one but I believe it was just a lucky and happy test that went through successfully out of their 100 trys among different kind of phones and they quickly recorded the lucky successfully one as a tutorial video.
5 people found this review helpful
Rain Bird Corporation
December 17, 2025
We apologize for the inconvenience. Can you be more specific please so that we can identify the issue? Don't hesitate to reach out to us at rainbirdapps@rainbird.com or 1-800-RAINBIRD