RAKBANK App

RAKBANK

About this app

Welcome to a whole new Digital Banking Experience!

RAKBANK App offers convenience and security with a host of features & intuitive user experience.

Key features

· Seamless Digital Account opening – Open your account on the app and get your virtual debit card in a few clicks.
· Biometric Login - Login using your Fingerprint or Face ID
· Card Activation – Activate your Debit or Credit card without even logging into the app
· Reset Card PIN – Reset your Debit or Credit Card PIN easily (applicable for eligible cards)
· Multiple Bill Payments – Pay your bills in one go
· Quick View – Easy access to commonly used banking services
· Quicker Funds Transfers - Send money instantly within UAE or use our RAKMoneyTransfer service to send money instantly abroad.
· Mobile Cash – Self or beneficiary card less cash withdrawal using a RAKBANK ATM machine
· Discover and Apply – Learn more and apply for RAKBANK products
· Live Chat – Chat for help or information from within the app

How to register:

Download the RAKBANK app, click Register and follow simple on screen instructions to enter a card or account number along with the PIN to register and start using the app.

Kindly note, this app will not work on jail broken devices.

Physical address:
RAKBANK Corporate Office Dubai
P.O. Box 1531,
Dubai Silicon Oasis
Dubai, UAE

Privacy Policy Link: https://www.rakbank.ae/en/privacy-policy

Ratings and reviews

Honestly, it's my first time trying to open an account with RaKBANK on my phone, and it keeps messing up. In fact, I'm dissatisfied with the service. I will verify my ID and passport, and with the face verification, there is a problem. It freezes, and the next thing you see is 'something went wrong,' and everything starts over again.

Based on the numerous reviews and ratings I have seen, I can confirm that my experience reflects what many customers are reporting. I do not believe the bank itself is the problem; rather, the issue appears to stem from poor handling by certain employees. I visited the branch in person to close my account and was informed that the process could only be completed through e-services. I followed the instructions carefully and submitted all the required documents. However, my request wasn't done.

2026 while everyone is using secure passwords, rakbank does not allow utilization of LastPass to generate a secure password so I had to type one that I can remember.

What’s new

We’ve enhanced registration, improved live chat, and made our Digital Assistant smarter to help you get things done faster.