
Rashed Iqbal
I recently opened account with RAK Bank. Although the branch operation was not superb, I am very happy with RAK Bank mobile. I found it to be feature-rich, convenient and user-friendly. It’s intuitive and easy to navigate. A standout feature is its built-in 2FA that provides an added level of security for transfers or change of key details, e.g. password. So even if someone were to gain access to your device, they would still be unable to perform any financial transactions. Very well done!
50 people found this review helpful
Hi Rashed, thank you very much for your feedback.

Izzat Mambetov
- Flag inappropriate
- Show review history
Horrible service in general. Makes you wait for so long . Does not reach back to you . No one follows up . Logs you out automatically. And each time you reach out, you have to explain everything from scratch ! Because they delete the history! More Importantly . You pay the bank what you owe with interest, and when you ask for a paper about cleance, they ask you to pay more money for the letter .What is this ? 0 customer service
6 people found this review helpful
Hello Izzat, We regret the inconvenience caused. Please email us at rakassist@rakbank.ae with your concern(s), under the reference no. 38, for us to assist you promptly. Thank you for bringing this to our attention. We sincerely value your input and are constantly striving to provide you with a better banking experience.

Saif Sayyed
Pathetic bank..... Applied with an agent and it got rejected. Got a call from bank and asked them not to process. They Did!!! I haven't received the card and its active now and Im getting card statement without receiving the card. Cant access them on call as I dont know my credit card number for verification....So Disappointing!!!
1 person found this review helpful
Hello Saif, We regret the inconvenience caused. Please email us at rakassist@rakbank.ae with your concern(s), under the reference no.89 , for us to assist you promptly. Thank you for bringing this to our attention. We sincerely value your input and are constantly striving to provide you with a better banking experience.