RAKBANK App

RAKBANK

About this app

Welcome to a whole new Digital Banking Experience!

RAKBANK App offers convenience and security with a host of features & intuitive user experience.

Key features

· Seamless Digital Account opening – Open your account on the app and get your virtual debit card in a few clicks.
· Biometric Login - Login using your Fingerprint or Face ID
· Card Activation – Activate your Debit or Credit card without even logging into the app
· Reset Card PIN – Reset your Debit or Credit Card PIN easily (applicable for eligible cards)
· Multiple Bill Payments – Pay your bills in one go
· Quick View – Easy access to commonly used banking services
· Quicker Funds Transfers - Send money instantly within UAE or use our RAKMoneyTransfer service to send money instantly abroad.
· Mobile Cash – Self or beneficiary card less cash withdrawal using a RAKBANK ATM machine
· Discover and Apply – Learn more and apply for RAKBANK products
· Live Chat – Chat for help or information from within the app

How to register:

Download the RAKBANK app, click Register and follow simple on screen instructions to enter a card or account number along with the PIN to register and start using the app.

Kindly note, this app will not work on jail broken devices.

Physical address:
RAKBANK Corporate Office Dubai
P.O. Box 1531,
Dubai Silicon Oasis
Dubai, UAE

Privacy Policy Link: https://www.rakbank.ae/en/privacy-policy

Ratings and reviews

"Horrible customer service! Promised a callback within 24 hours through mobile banking, but radio silence. Issues with my account aren't being addressed, and I'm left hanging. Not impressed with the lack of follow-through. Would not recommend."

it's been more than 2 weeks that I emailed the support team as said on the reply, but there hasn't been any response. first app, now the support, totally pathetic. I recently became a RAK Bank customer and when I try to register on mobile banking, the App keeps crashing. Been like this for nearly a week now and I am still not able to. Tried calling customer support, and they said to try after 24hrs of card activation, but that too didn't work. Really bad first experience. Totally disappointed.

one of the worst bank I have ever encountered. for my credit card closure, even I settled my outstanding & requested for closure it took 45 days . when process started ,in between I ask to wave off 45 days then I received message as you have now interest applied ( I don't know if they started closure means all outstanding is done) . I don't know what to say. Just stay away from this credit cards from RAK bank. I am going to complain now to central bank for this.

What’s new

We have made a few performance optimizations to make your banking experience safer and smoother.