rapid! Pay

RapidAppSupport

About this app

rapid! Pay app

Secure, on-the-go access to all of your rapid! accounts in one easy-to-use app! rapid! Pay is the only mobile app that combines all of the robust features of the rapid! PayCard program with the power of our rapid! OnDemand/Disbursements platform – giving you instant access to your earnings – when and how you need it!

rapid! Pay app benefits for rapid! PayCard include:

• Activating/replacing your PayCard
• Viewing current balances, transaction details and history
• Interest bearing savings account and companion cards
• Transferring funds between cards, savings account, and to any bank account in the US
• Cash Back Rewards – view offers and earn cash back every month on those purchases
• Loading checks – remote check deposit directly to your PayCard
• Bill Payment – Full service including ‘Pay Anyone’
• Access to over 100,000 in-network ATMs
• Personalized or custom image cards
• All capabilities currently in rapid! Access app are available in this new app

rapid! Pay app benefits for rapid! OnDemand/Disbursements include:

• Viewing your available wages as they’ve accrued
• Viewing pay period transfer details
• Accessing your earnings instantly – get your pay when you need it
• Choice of different payout options – receive your money the way you want it
• History of all your payout transactions
• Replacing costly alternatives such as payday loans, credit card advances, or paying overdraft/late fees

Additional rapid! Pay app features include choice of language (English or Spanish), biometric login (device dependent), account and profile management, notifications/alerts preferences (email, SMS and push), geo-locators for ATMs, reload and cash pickup centers, FAQs, and live customer service.

Ratings and reviews

So far everything seems as though it's working out exactly as it's supposed. Note the word 'seems' in that sentence. And things only "seem" to be working as long as you don't look too closely. Or at all. Every single transaction costs you a negligible yet significant fee. And, if you somehow get your cash out without a charge you DID NOT get over: they will even let the fees you avoid accumulate and take them out all at once when you're not ready. So, no, I'm not happy with Rapid! Pay at all.

It's a bare bones app. Wasn't very well thought out. Has gaps in the information being recognized and applied to where it needs to be. Does not have the ability to update card and you have to do that online. Very confusing when it says you have a balance on a card that is no longer activated when it should be on the activated and most recent card. Even more confusing when customer service uses the numbers on the back of the card when referring to your account. ok otherwise.

Ive been using this app for three years because of work. It's unreliable. It locks me out constantly and no not user error. The only redeeming factor was the transfer system from the card account to my bank was easy. Now they changed it without warning, and i dont have access to my money, so i can't pay my bills. Im livid. To Employers looking for a good option look somewhere else. Their customer service is unhelpful most the time and causes more issues then it helps.

What's new

rapid! is constantly refining our app to optimize your PayCard and OnDemand experience. This update includes platform enhancements.