
Owen Puerini
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Unreliable due to many small issues including: location and battery level of cars shown in the app are often incorrect; cars frequently very dirty, uncharged, or in need of maintenance; cancellation fees not disclosed when cancelling a booking; €420 deposit per rental takes 10+ days to be returned. Cars in Nice are charged using low-kW chargers. They are therefore frequently uncharged or only partially charged and this is not correctly reported by the app.
1 person found this review helpful

Fernando Perez
Don't use it! They show cars that aren't actually available, or that aren't in the specified location. You're gonna be in a risk of booking a car, go to the indicated location, and find out that the car isn't there, so you need to cancel the book, claim for a redeem, waste lot of time and not having a car in the end.
1 person found this review helpful

Patric Olenczak
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DO NOT USE Mobilize THEY ARE NOT customer oriented and ARE UNETHICAL. 1. I rented a Dacia, could not pull out the electric cable from front hood so they gave me the car behind with battery life 37%. 2. i returned the car at 1559. 1 min before- additonal 3 euro. 3. they debited 59 euros when my invoice is 32.25 euro. why . waiting for reimbursement. 4. waiting my reimbursement for my deposit 420. 5. CS no help. Carine Jovin, finance, hasnt answered my email. new email says wait 7 days
glide.io
February 19, 2026
Nous sommes désolés que votre expérience n’ait pas été satisfaisante. Pour que nous puissions vérifier votre situation, contactez‑nous à contact@renault-mobility.com avec l’adresse mail liée à votre compte en indiquant votre numéro de réservation.