
Patric Olenczak
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DO NOT USE Mobilize THEY ARE NOT customer oriented and ARE UNETHICAL. 1. I rented a Dacia, could not pull out the electric cable from front hood so they gave me the car behind with battery life 37%. 2. i returned the car at 1559. 1 min before- additonal 3 euro. 3. they debited 59 euros when my invoice is 32.25 euro. why . waiting for reimbursement. 4. waiting my reimbursement for my deposit 420. 5. CS no help. Carine Jovin, finance, hasnt answered my email. new email says wait 7 days
glide.io
February 19, 2026
Nous sommes désolés que votre expérience n’ait pas été satisfaisante. Pour que nous puissions vérifier votre situation, contactez‑nous à contact@renault-mobility.com avec l’adresse mail liée à votre compte en indiquant votre numéro de réservation.

Fernando Perez
Don't use it! They show cars that aren't actually available, or that aren't in the specified location. You're gonna be in a risk of booking a car, go to the indicated location, and find out that the car isn't there, so you need to cancel the book, claim for a redeem, waste lot of time and not having a car in the end.
1 person found this review helpful

Owen Puerini
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Unreliable due to many small issues including: location and battery level of cars shown in the app are often incorrect; cars frequently very dirty, uncharged, or in need of maintenance; cancellation fees not disclosed when cancelling a booking; €420 deposit per rental takes 10+ days to be returned. Cars in Nice are charged using low-kW chargers. They are therefore frequently uncharged or only partially charged and this is not correctly reported by the app.
1 person found this review helpful