
Fernando Perez
Don't use it! They show cars that aren't actually available, or that aren't in the specified location. You're gonna be in a risk of booking a car, go to the indicated location, and find out that the car isn't there, so you need to cancel the book, claim for a redeem, waste lot of time and not having a car in the end.
1 person found this review helpful

Owen Puerini
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Unreliable due to many small issues including: location and battery level of cars shown in the app are often incorrect; cars frequently very dirty, uncharged, or in need of maintenance; cancellation fees not disclosed when cancelling a booking; €420 deposit per rental takes 10+ days to be returned. Cars in Nice are charged using low-kW chargers. They are therefore frequently uncharged or only partially charged and this is not correctly reported by the app.
1 person found this review helpful

A Google user
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Autolib was way better in so many ways. With Renault mobility you have to get and give back the car at the same place (!). There is no parking lot where you are sure that you can park you car when you reached your destination (parking is a nightmare in Paris!!) . It's not full electric (wait, what?!!). Last but not least, it's way more expensive than the other alternatives on the market (have a look at drivy for instance, you would be surprised). Another example of a big corporation producing a disappointing service that could have been good 5 years ago maybe.
21 people found this review helpful