Royal London

4.9
10.2K reviews
Content rating
Everyone
500K+
Downloads
Content rating
Everyone
Learn more
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About this app

HOW YOU GET STARTED

You’ll need to have at least one individual or workplace pension plan, or ISA, with Royal London. To register you’ll need your plan number, which you can find on your welcome letter or annual statement. As soon as you register you’re ready to see your savings and more.


WHAT YOU CAN SEE

• The value of your pension and ISA savings.
• Your pension contributions, along with tax relief and employer payments.
• Details of how your pension funds are invested.
• Up-to-date investment performance and growth, charges paid, and any ProfitShare payments awarded.
• Projections of what your pension savings could be worth when you retire.
• Any money you’ve taken out and how long a regular income might last.


WHAT YOU CAN DO

• Add, view, and change your beneficiaries.
• Transfer other pension pots to your Royal London workplace plan, to keep your pension savings in one place.
• Access helpful tools including State Pension forecast, risk profiler, pension planner and retirement options.
• Access your pension documents, where available.
• Read our helpful Financial Wellbeing guides.
• Brush up on your financial knowledge with topical articles.
• Set up notifications - if you want, we’ll let you know when there’s an important update to your plan. Or send you a quick reminder.
• Quickly get in touch with us if you need to.
• Customise your view with a choice of light or dark themes.

We’re continually developing your app with useful enhancements, so check back soon for more new features.


IMPORTANT INFORMATION

The Royal London Mutual Insurance Society Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. The firm is on the Financial Services Register, registration number 117672. It provides life assurance and pensions. Registered in England and Wales, company number 99064. Registered office: 80 Fenchurch Street, London, EC3M 4BY.

Royal London Marketing Limited is authorised and regulated by the Financial Conduct Authority and introduces Royal London’s customers to other insurance companies. The firm is on the Financial Services Register, registration number 302391. Registered in England and Wales company number 4414137. Registered office: 80 Fenchurch Street, London, EC3M 4BY.
Updated on
Jun 29, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 2 others
This app may collect these data types
Location, Personal info and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.9
9.94K reviews
Elisabeth D
July 6, 2026
I use the app frequently. Pretty much everytime I open it though, it fails to open with the login page and instead takes me to a static page of the view of my accounts, requiring me to manually close the app, to then open it to get the login screen. Very annoying, didnt always do this, but has been like this now for several months. Please can this be fixed?
Did you find this helpful?
Royal London
July 7, 2026
Hi Elisabeth, I'm sorry you’re experiencing this. If you contact our servicing team on 0345 602 1885 they will look in to this for you. Alternatively, please complete this form, https://www.royallondon.com/forms/help-form/. On completion, we will be in touch.
Robert Russell
June 4, 2026
I hate the way it shows my account details without requiring my password on opening the app. And then a message about the session expired to force a login with the password! I can't believe it's so lazy on security and may uninstall it.
Did you find this helpful?
Royal London
June 5, 2026
Hi Robert, thanks for your feedback and we’re sorry for your concern. The app uses multiple layers of security, including authentication and session timeouts, to help protect your information. If you need support, please call 0345 602 1885 or contact us via our online form, https://www.royallondon.com/forms/help-form/ , and we’ll be in touch.
Richard M
March 17, 2026
edit: 1 year later, nothing works still. The app is undergoing maintenance 90% of the time a user tries to look at it. I've never seen an app so unavailable before. The app never changes, but maintenance windows span days and happen weekly. It's a coin flip that you can access during the week and a certainty that you'll have no access on weekends. It's really not like any other in terms of its unreliability.
11 people found this review helpful
Did you find this helpful?
Royal London
March 17, 2026
Hi Richard, sorry you’re experiencing this. This issue should now be resolved. If you’re still having trouble, please contact our Servicing team on 0345 602 1885 and they’ll look into it for you. Alternatively, you can complete this form: https://www.royallondon.com/forms/help-form/. Once submitted, we’ll be in touch.

What’s new

We’re enhancing your Royal London app with every release. This update includes new design elements, content changes, and technical optimisations to keep things running smoothly.
Content rating
Everyone
Learn more

App support

About the developer
ROYAL LONDON MUTUAL INSURANCE SOCIETY,LIMITED(THE)
customerqueries@royallondon.com
80 Fenchurch Street LONDON EC3M 4BY United Kingdom
+44 345 646 0661

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