Royal London

Royal London

About this app

HOW YOU GET STARTED

You’ll need to have at least one individual or workplace pension plan with Royal London. To register you’ll need your plan number, which you can find on your welcome letter or annual statement. As soon as you register you’re ready to see your pension savings and more.


WHAT YOU CAN SEE

• The value of your pension savings.

• Your pension contributions, along with tax relief and employer payments.

• Details of how your pension funds are invested.

• Up-to-date investment performance and growth, charges paid, and any ProfitShare payments awarded.

• Projections of what your pension savings could be worth when you retire.

• Any money you’ve taken out and how long a regular income might last.


WHAT YOU CAN DO

• Add, view, and change your beneficiaries.

• Transfer your other pension pots to Royal London, to keep your pension savings in one place.

• Access helpful tools including State Pension forecast, risk profiler, pension planner and retirement options.

• Read our helpful Financial Wellbeing guides.

• Brush up on your financial knowledge with topical articles.

• Set up notifications - if you want, we’ll let you know when there’s an important update to your plan. Or send you a quick reminder.

• Quickly get in touch with us if you need to.

We’re continually developing your app with useful enhancements, so check back soon for more new features.


IMPORTANT INFORMATION

The Royal London Mutual Insurance Society Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. The firm is on the Financial Services Register, registration number 117672. It provides life assurance and pensions. Registered in England and Wales, company number 99064. Registered office: 80 Fenchurch Street, London, EC3M 4BY.


Royal London Marketing Limited is authorised and regulated by the Financial Conduct Authority and introduces Royal London’s customers to other insurance companies. The firm is on the Financial Services Register, registration number 302391. Registered in England and Wales company number 4414137. Registered office: 80 Fenchurch Street, London, EC3M 4BY.

Ratings and reviews

App is good mostly but there is a major design flaw when entering information into forms or fields as the keyboard hides any "next step" options like submit or next. This is also the case for clicking anything to proceed at the bottom of all pages as they are mostly covered by the phone navigation menu. This needs to be resolved asap as it's very poor for this day and age.

Haven't been able to log in the app for more then a week. I'm getting the "We're sorry but we're not able to show you your plan in the app. Give us a ring...". I called customer support and they weren't able to help. Only suggested to uninstall and reinstall the app which didn't fix it. There is a lot of info missing on the website as apparently they're changing systems and some of the customer's data wasn't migrated. This is a major issue, not being able to have full control over my financials.

I haven't been able to view my balance for more than a week. Tried uninstalling. Website still works but is terrible. Is there an issue with this app? spoke to customer service. 4 days later, still not fixed.

What’s new

We’re improving your Royal London app with every release. This update includes technical optimisations and content enhancements to keep your app performing smoothly.