
Catalin Vrabie
One of the worst customer experiences I’ve ever had when it comes to booking and check-in procedures — even compared to other low-cost airlines. The process was unnecessarily complicated, stressful, and far from customer-friendly. Instead of making travel easier, Ryanair seems to turn every step into an obstacle-course designed to generate extra fees and frustration. Definitely not what passengers should expect in 2026. If you have an alternative, use it.
1 person found this review helpful

Donna Patterson
CAUTION!!! Absolutely the worst app I have ever used! Ryanair tells you you have to download the app to check in. Then you must choose a luggage option. If you have already paid for a luggage option in advance, they charge you a second time because you cannot go to the check-in page without choosing an option - ONCE AGAIN, even if it was the option you already paid for!! I was charged both directions and ended up paying an additional $184 for a flight that originally cost $293!!!
100 people found this review helpful

A Google user
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Cheap flights, but you get what you pay for. Check in through the app has to be done 24hrs in advance (the app frequently crashes when trying to do this), or they ask you to pay to check in when you get there. I also purchased parking through the app, but it does not provide a location for the service. The temperature in flight was very hot and uncomfortable even with the vents open...during the winter. Good enough for a short flight, but I wouldn't travel too far with Ryanair.
77 people found this review helpful