
Maria Vahuri
I find the slogan "download & get 30€ free" to be misleading. I have never had a company "verify my cc" by actually taking money, usually they book & release and 1-2€ max. The slogan should have been "load 5€, ride for 35€". Otherwise it is fine. I had issues with app charging me money although it still showed that i had credit left, contacted the customer support and got a fast response and money back. Misleading credit isn't a good start for such a small market with so many competitors.
12 people found this review helpful

Marc Sommerau
App and ride experience was fine. However, I received an unreasonable parking fine after parking in the same spot as my friend. My friend didn't get any fine and the app accepted my parking spot and photo. The fine was issued more than an hour after I parked the scooter, who knows what happened to it in the meantime. I appealed the fine and it got rejected without reason. That's outrageous!
7 people found this review helpful

Imantas
customer service doesn't care for customer enquiries, it's has been a week since I contacted them and still no answer.