4.5
1.62M reviews
1B+
Downloads
Content rating
Everyone
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About this app

Discover your possibilities with Samsung Members.
In here, you'll discover just what you want, plus a whole world of other things you never knew you needed - until now :

■ Get insider tips to unlock your device's full potential

■ Easily review device diagnostics

■ Access exclusive events and benefits

■ Pose questions directly to the experts and
get 1-on-1 customer support

■ Connect and share with others in the community

(Availability and services offered above may vary by country and region)

※ Note:
This application requires network connection (Wi-Fi, 3G/LTE and so on). Additional charges may apply for network connection.

※ Privacy Policy
https://account.samsung.com/membership/policy/privacy
Updated on
Jun 24, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Photos and videos and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.5
1.59M reviews
Andrew Hullinger
June 1, 2024
Samsung has made a lot of improvements with this app. The phone diagnostics is awesome, and for the watch as well. You can check the condition of your battery, check sensors, and 24 other tests thar are actually very useful and helpful. Plus, it offers a couple of different ways you can contact Samusung on problems or errors in your phone, on text chat to a professional that can give walk-through to remote accessing your device for issues or problems with phone. Samsung, well done 👏!!
217 people found this review helpful
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Wolf
January 27, 2024
The new Samsung phones have become very complicated and non user-friendly. For example, adding a new phone to contacts steps is complicated, especially the step where you want to save it, which it doesn't show you where you can find this option. The phone system should show the user how to do it, like showing a guide arrow in each step. In general, this simple task is easier in "I phones". Tbh the I phones are still more user-friendly than Samsungs.
549 people found this review helpful