Lazada Seller Center

4.6
129K reviews
5M+
Downloads
Content rating
Everyone
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

Manage your business on Lazada wherever you are with the Lazada Seller Center APP! Grow your business on the go with key features including sign up, product listing, product management, order fulfillment, Business Advisor (Analytics), message center, and Instant Messaging. The Seller Center APP is open to all sellers across Indonesia, Malaysia, Philippines, Singapore, Thailand, Vietnam, and Cross border.

Grow your business with the Lazada Seller Center APP with the following features:
★ SELLER SIGN UP
• Sign up as an individual or corporate seller
• Receive free on the go training on Lazada basics with direct access to Lazada University
• Activate your account and manage your shop on the go!

★ PRODUCT LISTING & MANAGEMENT
• Create and edit your products conveniently
• Manage product display price, sale price, and stock
• View your product status and visibility

★ ORDER PROCESSING
• View, manage and process your orders
• Efficiently process your orders with barcode scanning and wireless printing functions
• View and cancel your orders

★ BUSINESS ADVISOR
• View your business performance data by day, weeks, or months
• View product level performance
• Receive business advice to help grow your online store

★ CHAT
- Receive instant messages from your buyers on your product or store inquiries
- Communicate between with your buyers through real time chat.
- A simple, fast, and secure chat application to help you grow your customer base and gain loyal customers.

★ Campaign Participation
- Enroll your products in upcoming Lazada campaigns
- Grow your business with giving your products higher visibility during campaigns

★ MESSAGE CENTER
• Quickly view and respond to customer questions
• Receive real time notifications on customer questions, product and order related notices

Using the Lazada Seller Center APP lets you benefit from the abovementioned features on the move! If you’re ever stuck on something, simply reach out to the Seller Support team for further assistance.
Updated on
Jan 22, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Financial info and 5 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.6
127K reviews
Paddy Lidderdale
February 6, 2024
Unfortunately Lazada app is very badly designed and their customer service support is also very poor. Their search algorithm is full of bugs and you often can't find products even by name. Also their algorithms for product categories are badly written and always suggest wrong categories. Customer service doesnt care and noone tries to fix the bugs. Shopee works very much better.
6 people found this review helpful
Did you find this helpful?
Lazada Mobile
February 8, 2024
We apologize for the inconvenience you experienced with our Lazada Seller Center mobile app. We appreciate your feedback and would like to assure you that we are continuously working to improve our app's design, search algorithm, and product categorization. Thank you for bringing these issues to our attention.
James Cua
February 19, 2024
Refund only option for buyers?! That's ridiculous! They can just claim that there is something wrong with the item, even if there is none, and they get to keep it and still get their money back. If they really dont want the item, they should return it first. That's unfair! Nilulugi ninyo ang sellers. This refund only option is being abused by these opportunistic buyers, and you're letting yourself be the medium for it, making you a part of a scam.
77 people found this review helpful
Did you find this helpful?
Nika
January 29, 2024
Can you please let the seller upload photos when they reply to reviews? So we can show other customers when another customer is making up lies. There is a woman customer with humongous hands and took a photo of the product she bought to make it look like the product is smaller than expected. Then I compared the item with a ruler and she's a giant! I do know imported products cost money but my small shop is not a charity. I have priced my products fairly despite the inflation since the pandemic.
2 people found this review helpful
Did you find this helpful?
Lazada Mobile
January 30, 2024
Thank you for your feedback! We appreciate your suggestion to allow sellers to upload photos when replying to reviews. We'll take this into consideration for future app updates to enhance the user experience. If you have any other ideas or questions, feel free to let us know.

What's new

【What's New for V3.33.0】
1/ Product Listing - You may now request to add a new brand in Seller App, if the desired brand cannot not found during Listing.
2/ Feedback - Check out the different surveys in each product page and share with us your experience with Seller App.