
BYJU MATHEW
The application has not been working since the update on 30.11.2025. When I open the application, the video runs in the background, but the "Get Started" button does not work. I have complained to customer service about this issue, but it is still not resolved, and I am unable to log in to the application. Kindly address this matter at the earliest. Thank you.
Standard Chartered Bank PLC
March 13, 2026
Hi Byju, this is not the experience we want you to have. We request you to send us an email with the subject GOO26_2029154 at eservice.bahrain@sc.com from your registered email ID including a detailed description of the issue for further assistance. ~AR

Mohammed Emjay
Ater the ridiculous and senseless limitations they made to pay your own credit cards. The only good thing they had (the app) is now totally worthless. I use the Microsoft keyboard. Now I will need to disable it and revert to the default keyboard to be able to use the bank app. THE KEYBOARD OF ALL THINGS !! Who makes such weird decisions ?? Now of course, they will ask me to email them. Will they listen? NO. ZERO STARS.
2 people found this review helpful
Standard Chartered Bank PLC
December 26, 2025
Hi Mohammed, this is not the experience we want you to have. We request you to send us an email with the subject GOO25_1978100 at eservice.bahrain@sc.com from your registered email ID including a detailed description of the issue for further assistance. ~MD

Haitham Aboul Hosn
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There clearly has been an issue since early December which is one I just stumbled on and clearly hasn't been resolved. App keeps crashing citing security concerns. Here is a 1 star rating for you from my S25+ EDIT: For those wondering where this issue is coming from, SC is asking us to use "the original keyboard" referring to Samsung Keyboard (and not Gboard) or the application will not work. The 1 star review will certainly remain as I won't switch to Samsung keyboard so I can access this app
5 people found this review helpful
Standard Chartered Bank PLC
December 14, 2025
Hi Haitham, this is not the experience we want you to have. We request you to send us an email with the subject GOO25_1972386 at eservice.bahrain@sc.com from your registered email ID including a detailed description of the issue for further assistance. ~AR