
Lauren Cosenza
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Gave up on trying to use this app a few months ago. Initially worked well enough, then became a pain with two factor authentication, which would be fine if it didn't log me out automatically, but now I can't log in at all despite changing my password. I don't even bother trying when I go to IGA, it's just too annoying. I used to shop at IGA more often when they used Airmiles, but I end up going to Metro more often now since my rewards card actually works and both stores are overpriced anyway.
257 people found this review helpful

Ant Massam
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update 11 Sep 2025 This app gets even worse! Now they mandate you change your password before logging in, but the link to send the confirmation email is broken. So you can't log in or reset your password. Utter incompetence. Utterly useless app other than to show you your points totals. Want to load your grocery offers? Can't do that in the app. It links through to a webpage that won't recognise your login credentials.
158 people found this review helpful

Grant Gingrich
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Great technology from the early 2000's. I just can't believe how half baked the Scene+ app is. So clunky! Can't open it in store when I need to. Want to activate offers? There's 2FA at every step. Agonizing! I just got notified of a chance to win 100k points... if I could access the site and the questionnaire it would help. Half the menu items / icons are invisible in dark screen mode on my Samsung phone. Did they test the app at all? TERRIBLE user interface. TERRIBLE user experience.
3 people found this review helpful