![](https://play-lh.googleusercontent.com/a-/ALV-UjX6XAn3GcLkrXVFUA81P1A5sUp1Y3pAUCgNsE8MMG27EnDEuqplLg=s32)
Craig Mills
Have been having login issues on the mobile app for two plus months now with no resolution. Multiple password resets to be 100 percent sure I have the correct password and it still throws they invalid user ID or password error. When I called two months ago, customer service said it was a known issue and it was going to be fixed in the next update. That was at least two updates ago. I can still access the desktop site, which is there only saving grace. Come on Schwab, this is pathetic!
82 people found this review helpful
![](https://play-lh.googleusercontent.com/a-/ALV-UjXQKgBCpuMvNTf048vgkAVhNSLbpplC04V3pGJmBFadp_ia7H1zYA=s32)
Derek Clifton
Worked great for years, but can't login for the past month. Un/reinstall and clearing cache doesn't work. Where's the fix?! What's more concerning is the total lack of communication from Schwab addressing the problem.
6 people found this review helpful
![](https://play-lh.googleusercontent.com/a-/ALV-UjWmGfQMdFYVnGru8JaNRvslxdZDaKeGMm1PVPSBpMac2QmtUK5ktQ=s32)
David R
Have had 0 issues for a long time. Been using this app for a few years now. I can easily track my contributions, my employer's, and the results. Also able to change the investment and rebalance. So far, no complaints.
17 people found this review helpful