Samsung Smart Switch Mobile

4.0
393K reviews
500M+
Downloads
Content rating
Everyone
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About this app

▣ Smart Switch gives you the freedom to move your contacts, music, photos, calendar, text messages, device settings and more to your new Galaxy device. Plus, Smart Switch™ helps you find your favorite apps or suggest similar ones on Google Play™.

▣ Who can transfer?
• Android™ owners
- Wireless transfer: Android 4.0 or higher
- Wireless transfers from a compatible Android device to Galaxy device: Android 4.0 or higher (Note that non-Samsung devices with Android versions lower than 6.0 can only connect with Galaxy devices that support a mobile AP.)
- Wired transfer: Android 4.3 or higher, charger cable, and a USB connector

• iOS™ owners - use the option that’s best for you:
- Wired transfer from your iOS device to your Galaxy: iOS 5.0 or above, iOS device cable (lightning or 30 pin), and a USB connector
- Import from iCloud™: iOS 4.2.1 or higher and Apple ID
- PC/Mac transfer using iTunes™: Smart Switch PC/Mac software – Get started http://www.samsung.com/smartswitch

▣ What can be transferred?
- Contacts, calendar(Device content only), messages, photos, music (DRM free content only, Not supported for iCloud), videos (DRM free content only), call logs, memos, alarms, Wi-Fi, wallpapers, documents, app data (Galaxy devices only), home layouts (Galaxy devices only)
- You can send app data and home layouts by upgrading your Galaxy device to M OS (Galaxy S6 or higher).

▣ Which devices are supported?
• Galaxy: Recent Galaxy mobile devices and tablets (From Galaxy S2)

• Other Android devices:
- HTC, LG, Sony, Huawei, Lenovo, Motorola, PANTECH, Panasonic, Kyocera, NEC, SHARP, Fujitsu, Xiaomi, Vivo, OPPO, Coolpad(DazenF2), RIM(Priv), YotaPhone, ZTE(Nubia Z9), Gionee, LAVA, MyPhone(My28s), Cherry Mobile, Google(Pixel/Pixel2)

* For reasons such as compatibility between devices, it may not be possible to install and use Smart Switch on certain devices.
1. To transfer data, both devices must have a minimum of 500 MB free space in their internal memory.
2. If you are using a wired connection, your device must support a 'Transferring media files (MTP)' USB option to allow content to be transferred.
3. If you have a non-Samsung device that constantly disconnects from the wireless network, go to Advanced Wi-Fi on your device, turn off the “Wi-Fi initialize” and “Disconnect low Wi-Fi signal” options, and try again.
(The options described above may not be available, depending on your device manufacturer and OS version.)

The following permissions are required for the app service. For optional permissions, the default functionality of the service is turned on, but not allowed.

[ Required permissions ]
. Phone: Used to confirm your phone number (Android 12 or lower)
. Call logs: Used to transfer call log data (Android 9 or higher)
. Contacts: Used to transfer contacts data
. Calendar: Used to transfer calendar data
. SMS: Used to transfer SMS data
. Storage: Used to save the files necessary for data transfer (Android 11 or lower)
. Files and media: Used to save the files necessary for data transfer(Android 12)
. Photos and Videos: Used to save the files necessary for data transfer (Android 13 or higher)
. Microphone: Used for high-frequency audio when searching for Galaxy devices
. Nearby devices: Used to search for nearby devices using Wi-Fi or Bluetooth (Android 12 or higher)
. Location: Used to connect to devices using Wi-Fi Direct, which makes your location available to nearby devices (Android 12 or lower)
. Notifications: Used to provide information about the progress of data transfers (Android 13 or higher)

[ Optional permissions ]
. Camera: Used to scan QR codes to connect to Galaxy phones and tablets

If your system software version is lower than Android 6.0, please update the software to configure App permissions.
Previously allowed permissions can be reset on Apps menu in device settings after software update.
Updated on
Apr 14, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
App activity and App info and performance
Data isn’t encrypted
Data can’t be deleted

Ratings and reviews

3.9
376K reviews
Phyllis H
December 29, 2023
I purchased a new Samsung device for the holidays. My previous tablet had zero problems transferring my data. Unfortunately, that is NOT the case this time. I follow all the prompts, but for some reason, the wireless transfer gets to 5.4% before saying the connection is lost. I have tried numerous times with no success. HOW does the connection keep getting dropped when the devices are literally right next to each other?! Samsung has been losing cool points lately!
762 people found this review helpful
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Samsung Electronics Co., Ltd.
January 2, 2024
Hi. We're sorry for your inconvenience. There is a need to analyze log files to find out the cause and resolve the problem. Could you please contact to our email(sswitch.cs@samsung.com) for further assistance? Our team is going to try our best to resolve the problem. Thank you.
Brenden E
April 15, 2024
Could not get my data to transfer from a z-Fold 3 to a pixel 7 pro. App kept crashing on the fold no matter what I did. Wouldn't work over wifi or cable. It has always worked on previous devices with minor hiccups. But disappointed I couldn't get it done this time since I have a ton of data that needs to be transferred. Not sure if this is due to having over 250GB of data or not
87 people found this review helpful
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Samsung Electronics Co., Ltd.
April 16, 2024
Hi, We're sorry for your inconvenience. It is difficult to provide guidance based on the information you shared. We will help you if you share detailed information, including the type of previous device you are currently using (OS/model name), screenshots of the problem situation, and problem app, by email (sswitch.cs@samsung.com). Thank you.
Rumaisa Ansari
January 31, 2024
I don't get all the negative reviews. I used it to transfer data from my old Galaxy phone to the new one and It worked like a charm for me. It did take some time to transfer data but it wasn't more than an hour. I was also transfer pretty heavy size of data. All of my files, device settings and even the app data was transferred without much hassle. Totally loved it!
802 people found this review helpful
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What's new

If you can't download, you can open Smart Switch from device's Settings menu (Settings > Accounts and backup > Smart Switch).