Samsung Smart Switch Mobile

328K reviews
Content rating
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About this app

• If you are unable to download through the Google Play Store, please follow the instructions below.
- Please reboot a phone and go to Settings → Apps → Google Play Store → Clear cache and data → Then, try to download again.

▣ Smart Switch gives you the freedom to move your contacts, music, photos, calendar, text messages, device settings and more to your new Galaxy device. Plus, Smart Switch™ helps you find your favorite apps or suggest similar ones on Google Play™.

▣ Who can transfer?
• Android™ owners
- Wireless transfer: Android 4.0 or higher
- Wireless transfers from a compatible Android device to Galaxy device: Android 4.0 or higher (Note that non-Samsung devices with Android versions lower than 6.0 can only connect with Galaxy devices that support a mobile AP.)
- Wired transfer: Android 4.3 or higher, charger cable, and a USB connector

• iOS™ owners - use the option that’s best for you:
- Wired transfer from your iOS device to your Galaxy: iOS 5.0 or above, iOS device cable (lightning or 30 pin), and a USB connector
- Import from iCloud™: iOS 4.2.1 or higher and Apple ID
- PC/Mac transfer using iTunes™: Smart Switch PC/Mac software – Get started

• Windows™ Mobile owners
- Wireless transfers: Windows OS 10
* Note: For more information and step-by-step directions, go to

▣ What can be transferred?
- Contacts, calendar(Device content only), messages, photos, music (DRM free content only, Not supported for iCloud), videos (DRM free content only), call logs, memos, alarms, Wi-Fi, wallpapers, documents, app data (Galaxy devices only), home layouts (Galaxy devices only)
- You can send app data and home layouts by upgrading your Galaxy device to M OS (Galaxy S6 or higher).

▣ Which devices are supported?
• Galaxy: Recent Galaxy mobile devices and tablets (From Galaxy S2)
* Note: For Galaxy S2, old OS (GB/ICS) version can cause incompatibility. If your S2 does not work properly, please try after firmware update.

• Other Android devices:
- HTC, LG, Sony, Huawei, Lenovo, Motorola, PANTECH, Panasonic, Kyocera, NEC, SHARP, Fujitsu, Xiaomi, Vivo, OPPO, Coolpad(DazenF2), RIM(Priv), YotaPhone, ZTE(Nubia Z9), Gionee, LAVA, MyPhone(My28s), Cherry Mobile, Google(Pixel/Pixel2)

* Note: For reasons such as compatibility between devices, it may not be possible to install and use Smart Switch on certain devices.
1. To transfer data, both devices must have a minimum of 500 MB free space in their internal memory.
2. If you are using a wired connection, your device must support a 'Transferring media files (MTP)' USB option to allow content to be transferred.
3. If you have a non-Samsung device that constantly disconnects from the wireless network, go to Advanced Wi-Fi on your device, turn off the “Wi-Fi initialize” and “Disconnect low Wi-Fi signal” options, and try again.
(The options described above may not be available, depending on your device manufacturer and OS version.)

※ Application permissions
The following permissions are required for the app service.
[ Required permissions ]
. Phone: Used to confirm your phone number
. Call logs: Used to transfer call log data
. Contacts: Used to transfer contacts data
. Calendar: Used to transfer calendar data
. SMS: Used to transfer SMS data
. Storage: Used to save the files necessary for data transfer
. Microphone: Used for high-frequency audio when searching for Galaxy devices.
. Bluetooth: Used to search for nearby Galaxy devices using Bluetooth.
. Location: Used to connect to devices using Wi-Fi Direct, which makes your location available to nearby devices

If your system software version is lower than Android 6.0, please update the software to configure App permissions.
Previously allowed permissions can be reset on Apps menu in device settings after software update.
Updated on
Jun 6, 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
App activity and App info and performance
Data isn’t encrypted
Data can’t be deleted
328K reviews
June 27, 2022
Tried to use it to switch from my LG K51 to a Galaxy S10+. No option would work. Transferring by cable didnt work. Transferring by WiFi didn't work, just kept disconnecting. I was about to give up and look up an alternate transfer app, when I decided to use my USB-C adapter with a flash drive I had to transfer the data from my old phone. It was the only option that worked, but none of my app data was transferred, nor was the position of each app on the home screen transferred. Very unsatisfied.
30 people found this review helpful
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Connor Garvey
June 24, 2022
A while ago, moving between Pixel phones, everything just worked. I love my Samsung phones, but this app has always been awful. This last time, I lost a lot of internal storage data, including podcasts, which I can't download again. Some apps didn't restore properly, so I had to clear data, including medication history, saved games. Some links to Play Store broke, so to restore purchases, I had to uninstall and reinstall apps. Please grant this app permissions to /Android/* and copy everything.
50 people found this review helpful
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Samsung Electronics Co., Ltd.
June 27, 2022
Hi. We're sorry for your inconvenience. When it comes to transferring app data, it depends on how each app implemented. It could be restored or not. Our team is trying best for apps to be restored as many as possible. If you need additional help, please contact to our email( for further assistance. Thank you.
Andrea Arden
April 18, 2022
I'm really disappointed in this app and do not recommend it. I used it recently to transfer all data from my my Galaxy Note 10+ to a new S22 Ultra. The process seemed to go just fine, and there were no errors. However, I discovered later that several apps and settings did not transfer to my new phone, which caused me to spend a lot of time figuring out what happened. For instance, I use and previously paid for multi instances of the Time Recording Pro (TRP) app. After the SS transfer, the TRP app no longer recognized my payment. After writing the TRP developer, I learned that Smart Switch did not transfer the required DynamicG utility plugin app that monitors the multi instance license, and I had to manually install it from the Play Store.
532 people found this review helpful
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Samsung Electronics Co., Ltd.
April 22, 2022
Hi, We're sorry for unsatisfactory service. We'll strive to provide better service. Thank you.

What's new

If you can't download, you can open Smart Switch from device's Settings menu (Settings > Accounts and backup > Smart Switch).