103 reviews
Content rating
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About this app

Oakland 311 (OAK 311) makes connecting with the City of Oakland, California easier than ever. You can quickly report non-emergency issues (such as potholes, graffiti, or damaged sidewalks), and even attach a photo of the issue. You can also comment on and follow issues that have been reported by others in Oakland. The exact location of the issue can either be pulled automatically using GPS or adjusted manually. Once submitted, the report will be directly routed to the appropriate department within the City of Oakland and you will be notified when action is taken. Community members can follow and comment on your submission. In addition, the app can be used to connect to the City of Oakland on social media, find out the latest news, check out upcoming events, and more! OAK 311 makes it easier than ever to reach out to the City!
Updated on
Nov 8, 2021

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 5 others
Data is encrypted in transit
You can request that data be deleted
103 reviews
Krystal Kelley
May 7, 2021
A bit clunky but it works. I've submitted 2 issues about dumping in my neighborhood and seen the areas cleaned up within 2 days and the ticket updated so I know it has been closed out. You can upload images too.
3 people found this review helpful
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A Google user
May 2, 2019
Difficult and miss leading. this App is meant to track your information. Nothing about this app lets you report issues with the city anomalously. At each step it asks you if it can DL and use your phones data. instead of just snapping a photo and sending it to the police it wants to be able to track you down. Very dissappointing and i can see why most Oakland residents refuse to use this App. Reviewing the App takes you to a CT office, so theres that.
6 people found this review helpful
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David Rodarm
March 14, 2022
Appears to be identical to another app in the Play Store, SeeClickFix. This app has not been updated in many months, but SeeClickFix seems to get regular updates. Why keep this app in the Play Store if you're not going to update it? Oh nevermind, I will uninstall this app
1 person found this review helpful
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What's new

This release includes organizational filters including:
* Assigned to me (any Requests that have been assigned to you as a member of the organization)
* Due Date
* Geography
* Assignee

For organization members with appropriate roles, they will now be
able to view "Private" Requests when they sign in with their
membership credentials.
Also included is organization selection when users are members of
multiple organizations and map view improvements that curate Requests
based on your organization.