Sernect Mobile

Service Company Solutions

About this app

The official Sernect field operations app — built exclusively for Sernect technicians to manage their daily workload on-site, with or without an internet connection.

TODAY'S CALLS — WORKS OFFLINE:
Everything you need for your daily calls, fully accessible even without a signal.

• View all service calls assigned to you for the day

• Open and review existing invoices for each job

• Create new invoices directly from the job site

• Complete and manage service reports on location

• Add, update, or remove parts against each call

All changes made while offline are safely stored on your device and automatically synced back to Sernect's system the moment you reconnect — no data loss, no duplicate entry, no hassle.

ROLODEX:
Your on-device contact directory. Quickly look up customers, colleagues, and contacts without leaving the app — get the right person on the line when it matters most.

MAIL:
Stay in touch with the Sernect office and your teammates without switching apps. Send and receive messages, coordinate on open jobs, and keep all communication in one place.

CLOCK IN / CLOCK OUT:
Accurate time tracking, right from your phone. Log your start and finish times on the go — no more paper timesheets, and payroll always reflects what actually happened in the field.

FUTURE SCHEDULE:
See what's coming before it arrives. View your upcoming assigned service calls and scheduled jobs so you can plan ahead and always show up prepared.

MY ACCOUNT:
View and manage your Sernect account details and personal preferences from one place.

BUILT FOR THE WAY SERNECT WORKS

✔ Offline-first — your full day's work is available without a signal

✔ Create and submit invoices directly from the field

✔ Capture service reports and manage parts on the spot

✔ Accurate time tracking built into your daily workflow

✔ Full schedule visibility so you're always one step ahead

✔ Auto-syncs to Sernect's system the moment you're back online

This app is intended for use by authorised Sernect technicians only.

What’s new

Fixed : When going to the report page, then if making no changes and attempting to back out (no saved changes being made) the system prompts user to check if parts are used or not used

Added more info to the page "Future Schedule" then using the "Check Job Status" feature. 

Passed the job site primary phone number on iWallet.