Shake Shack

Shake Shack

About this app

The closest you’ll come to downloading a burger and fries: the Shack App!
Whenever you’re craving really, really good ingredients (always), getting your Shake Shack fix is easier than ever on the app—from delivery to curbside pickup. Plus, enjoy sweet features like early access to new items, exclusive collabs, and way more.

SHAKE SHACK APP FEATURES:

SKIP THE LINE
o Order ahead from wherever
o Choose your pickup type
o Fast reordering + save your favorites
o Customize your meal + allergy preferences
o Google Pay

99¢ DELIVERY
o In-app delivery for just 99¢
o Track your food in real time
o Customize your drop-off preferences

EXCLUSIVE TREATS
o App-only offers
o Early access to new items + collabs
o Exclusive regional + seasonal items
o First to hear about all new items

Follow us on Instagram, Twitter, and Facebook for all the latest Shake Shack news: @shakeshack

Ratings and reviews

Just spent 20 minutes fighting with this app to try and place an order. It wouldn't let me use a gift card and then it gave me issues with my GPay and then when I tried to add a new cc, and then it wouldn't let me click the continue to purchase button, and THEN IT DELETED MY CART!!! It must be occasionally okay, because I've used it, but it can be so buggy, I've also just given up and not ordered from them.

Bombarded with notifications. Most of the app functionality is decent: you can find restaurants, order, see deals, etc. But the notifications are over the top. I want to get notified when my order is ready without signing up for 8 AM "Cluck Cluck! Use code CHICKEN when you order a chicken sandwich!" push notifications. (And for some reason, when they send these push notifications, they send them two at a time.)

I'm rarely able to place an order without at least one error message, which never gives the slightest clue as to what's causing the problem. Instead it just says "Oh no! There's a problem" and I usually spend an extra 5-10 minutes (at least) debugging before it finally goes through (if I haven't given up on ordering anything after 20+ minutes).