
Sahab Farwaneh
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My first experience was bad. I requested one item available online. After 3 days they called that delivery will be late one day. After that they called again to say item is not available. I am not sure if I can trust them again. After 10-months from writing the above comment they ask me to contact them!! What a waste of time and bad service.
11 people found this review helpful
Tawseel Group
December 18, 2025
We’re sorry to hear about your experience and the inconvenience caused. Please contact us at CS@Sheeel.com with the subject App Review, and share your order details so we can review the case and assist you further.

Atef J
One of the worst E-com services. I ordered an item, they delivered the same brand but totally different features than the description. It took them five days to pick the items up after I called many times, emailed and sent WhatsApp messages. Then received no feedback or follow up for another two days until I called up again to follow up. They simply said " you will receive the refund in four working days" So two weeks to sort it out after I made so many follow ups..
28 people found this review helpful

Yousef Al-Hashem
They promote offers but when you go to the checkout the price magically increases, this is deceptive advertising.
2 people found this review helpful
Tawseel Group
December 18, 2025
We apologize for any inconvenience you experienced during checkout. Price transparency is important to us. Please email the details to cs@sheeel.com with
Subject: App Review
so our team can review and investigate the issue accordingly.