126K reviews
Content rating
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About this app

The Shell app gives you all the tools you need to make your journeys a little easier.

The Shell app is available in many countries and the features available to you within this app vary depending on where you live.

Plan your next pitstop, find your next Shell station and a list of services quickly and easily.

Earn rewards when you visit Shell and through our tailored loyalty schemes*.

*available in UK, Bulgaria, Czech, Poland, Slovakia, Hungary, Netherlands, Philippines, Thailand, Germany.

Pay for fuel from your car through our mobile payments service* with you mobile phone without having to go instore.

*only available in UK, Netherlands, Germany.
Updated on
Jan 28, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info and Financial info
Data is encrypted in transit
You can request that data be deleted
126K reviews
Oliver Liwan
January 31, 2023
The free ice cream for every 1500 worth of purchase came as a surprise. The 1K purchase double points should be lengthened. So far, I haven't encountered any.problem with the app, except on 1 occassion where a certain station was not able to register my points which, according to them was because of a faulty network, but who knows? That won't stop me feom using the app tho. Thank you.
1 person found this review helpful
Mark Bennett
December 22, 2022
Frequently will not function. Says 'No network connection available' (even when connected at home on WIFI!). Very frustrating as you don't know if it is going to work in just a few more seconds, or if you are going to block a pump for minutes, until you give up and decide to pay inside. Cannot rely on it anymore.
50 people found this review helpful
Simon Spiers
February 2, 2023
Fill and go....no... Seldom use Shell but this time was convenient. Started app and all was well. Selected pump and selected payment method. Fill and go it said. So I did. Got home only to find the transaction void. Had to ride back next day to pay! Shell as you made an obscene profit last year spend some of it on a software engineer to sort this problem out. Won't use this app again until it works properly. Sad I was treated like a crook on return to pay.
1 person found this review helpful
Shell Information Technology International B.V.
February 8, 2023
Thank you for getting in touch with us. We are sorry to hear that you had an unpleasant experience on the application. Please provide us more information by calling our Customer Service team, for US: 888-Go-Shell (888-467-4355) or Canada: 800-661-1600.