ShinePay

Name: ShinePay
Availability: InStock
Rating: 4.311195373535156 (5391 reviews)
Author: ShinePay

4.3

5.39K reviews

Everyone

100K+

Downloads

Everyone

Digital Purchases

Learn more

About this app

ShinePay allows you to pay for laundry, EV Charger, and other appliances with an app.

Updated on

Jun 25, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.

No data shared with third parties

Learn more about how developers declare sharing

This app may collect these data types

Personal info, Financial info and 3 others

Data is encrypted in transit

You can request that data be deleted

Ratings and reviews

5.35K reviews

Don Milton

March 10, 2026

I would have to say that this app works fine when you have machines that are set up to use it. My apartment complex last year closed the laundry facilities. I still have a remaining balance and when they reopened it just this year, they chose not to use the shine pay app. so shine pay will not refund the remaining balance back to me so I can use it for my laundry. their email support is lacking! beware! Even getting a refund for a malfunctioning machine is difficult with them!

7 people found this review helpful

ShinePay

March 10, 2026

We’re sorry for the frustration, Don. ShinePay credits are non-refundable as outlined in our Terms, but they remain in your account and can be used at any ShinePay location. If a machine fails, refund requests can be submitted through the app and are reviewed by the machine owner. Should you need help, please contact us at feedback@shinepay.co

Willow Groneman

May 1, 2026

I'm having a lot of trouble getting this to work. After I scan a machine I'm faced with a spinning wheel and it doesn't load or do anything. would love some help but I am unable to find any customer service support online. I'm unsure what I'm doing wrong, tried uninstalling and reinstalling, restarting my phone, made sure location and Bluetooth are on.

3 people found this review helpful

ShinePay

May 4, 2026

We’re sorry you’re experiencing this, Willow. That’s definitely frustrating. After scanning, it should not get stuck loading. We’d like to help troubleshoot this with you. Please email us at feedback@shinepay.co and our support team will be happy to assist you.

Will Kappelman

May 20, 2026

The app shows the sign up screen first and then sign in must be tapped to enter my email and password. It should be the other way around (sign in first and then sign up) I want to go right to the app to sign in. Also I have used other apps like this before, and that app would tell me if the machine was done so I would not have to time it myself. Other than those two issues, the app works well. I appreciate the fact there are no ads in the app.

ShinePay

May 21, 2026

Thank you for the detailed feedback, Will! We appreciate your suggestion to show the sign-in screen first. Regarding notification, ShinePay should notify you when a cycle is done as long as app notifications are enabled. We’re glad the app has otherwise been working well. For other suggestions, contact us at feedback@shinepay.co.