humm Classic

Humm BNPL PTY LTD

About this app

From 10 June 2025, our humm Buy Now Pay Later product is being retired and a new way to humm is being introduced.

Because of this you’ll no longer be able to make any new purchase using your current humm account form midnight 9 June 2025.

Why is humm changing?

We’ve launched a new way to humm, with new features including a bigger limit of up to $50K, a long repayment timeframe of up to 120 months and an all-new app.

Existing humm customers

Your existing humm Buy Now Pay Later product will be re-named to humm Classic.

You will no longer be able to make new purchases using your humm Classic account.

You’ll still be able to pay down any existing purchases through your existing humm Classic app and http://shophumm.com.

Ratings and reviews

The app updated & the option to pay the upcoming payment has disappeared. They'll also say the payment has failed & charge you $6 each time they do so. Even though there's money in the account & nothing showing in statements to show that they tried. 0/10 NOT recommended. Not user friendly when looking for help. If for whatever reason they can't take your money, very aggressive man will call you demanding you identify yourself & will refuse to tell you who he is, or where he's calling from & why!

Block your account and threaten to send you to collections less than 24 hours after missing their $8 monthly payment, your account is blocked so you don't even have the ability to pay the outstanding amount, you must call them to be questioned as to why it was missed... I immediately payed the full outstanding amount on my account and closed it, not worth the headache. Every automatic payment fails claiming "insufficient funds" although funds are available, allowing them to charge a late fee.

Be very careful with this. There has been some massive changes to the APP resulting in bugs that will end up costing you a lot more. Payments will often fail several times over, you may or may not get notified about it but it won't matter how many times you make a payment it will fail, you will then have late fees taken out of your account (which don't fail, ironically). After that you will be sent to collections. Any communication is automated. Be wary. Emailing them gets no response.