Shopify Inbox

4.6
6.42K reviews
100K+
Downloads
Content rating
Everyone
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About this app

About Shopify Inbox
Use Shopify Inbox to talk with customers and sell over chat. With Shopify Inbox, you can grow your business, build strong customer relationships, and spend less time on support all from a free business chat app.


USE CHAT TO SELL MORE AND BUILD STRONG RELATIONSHIPS


Shopify Inbox is so much more than support. In fact, 70% of Shopify Inbox conversations are with customers making a purchasing decision.

Use Shopify Inbox to:
• Save time managing customer conversations from online store chat and the Shop app
• Send products, discounts, from your Shopify store directly inside chats with just a few taps to turn more conversations into checkouts
• Send automated messages and continue chats over email so you don’t need to respond in real time
• Know when customers add or remove items from their shopping cart
• Assign chats to your staff and team to scale customer conversations

SHOP APP
Let customers contact you from the Shop app.

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FEEDBACK & SUPPORT

For 24/7 support visit the Shopify Help Center: help.shopify.com


Thank you for using Shopify Inbox on Android. We love hearing your feedback. Please let us know what you think of Shopify Inbox by leaving a review.
Updated on
Feb 10, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection

Ratings and reviews

4.6
6.27K reviews
James Hale
September 28, 2024
This helps me so much with my business. It gives my customers a way to contact me directly, so I know immediately when they send a message and can reply quicker than to an email. Works great Shopify, good job on this app. Now if only your price could come back down a little, hard to afford. However, I do see improvements in service for sure, not that it was needed. Customer service is excellent. Thank you!
16 people found this review helpful
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Kasey Pearson