mySF. For everything smartfren

2.7
953K reviews
10M+
Downloads
Content rating
Everyone
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About this app

Your one-stop destination to manage your smartfren world, enjoy exclusive promos, deals, rewards, rejeki & more.
Login with ease and enjoy the simplified experiences:
i. Check balance, top up, scan voucher data, or buy data packages. Also, get recommendations that suit your needs.
ii. Add and manage multiple Smartfren numbers in one account.
iii. Auto-login with your smartfren number or email.
iv. Peace of mind with secure real-time payments. Enjoy multiple payment options from your pulsa balance, Simobi+, Sinarmas VA, DANA, OVO, GoPay, ShopeePay, LinkAja, BCA VA, Permata VA, Rekening Ponsel, OCTO Click, OCTO Mobile from CIMB, & credit/debit cards.
v. Connect your mySF account to GoPay, OVO, and DANA accounts for easy payment.
vi. Choose to auto-renew plans and save more.

Get more with the app
I. Get 1GB quota bonus for first time install of mySF app & sign up with you smartfren number.
II. Earn more & redeem more SmartPoin for rewards and special promos that awaits you.
III. With Smartfren WOW Treasure Hunt 2022, join the adventure, get rewards, find the treasures as you transact, invite friends, play the challenge and activities & log into every day.


Make your smartphone smarter with Indonesia's 1st & only Digital SIM (eSIM)
i. PowerUP your super phone without a physical SIM card
ii. Special packs with big quota available for devices that supported eSIM

Have an issue or service request or suggestion, contact us directly via Live Chat on mySF app or website (click on “smarty” to chat).
For any additional query/support/feedback/suggestion, please contact us via:
i. Call: 888 (from smartfren) or 08811223344 (others)
ii. Email: customercare@smartren.com
iii. Instagram/Twitter: @smartfrencare
We love your feedback to help us improve.
Updated on
Jul 1, 2022

Data safety

Developers can show information here about how their app collects and uses your data. Learn more about data safety
No information available
2.7
953K reviews
Jason Kasman
June 9, 2022
The internet connection is worse than 1 year ago, before it's stable and the unlimited is still good even though i've reached the limit. But now sometimes the internet gone and the unlimited is so slow that can be used for nothing. :( . The only good point is it's quite cheap. I really want to change my provider if i hadn't use this number for everything. Edit, the app actually become better and faster.
111 people found this review helpful
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PT. Smartfren Telecom, Tbk.
June 9, 2022
Mohon maaf ya. Kami memahami keadaan Teman smartfren dan kami siap untuk membantu Kamu melalui layanan Whatsapp Official Smartfren di 08881212888 agar kami bisa membantu Kamu dengan lebih maksimal. Terima kasih. Kiki
S4nC4 Ek
June 7, 2022
To slow to often need useless update, Limitation data use (1gb or 500mb) at Quote plan, Not yet 1GB but there's a messge if it's already 1GB limit. I thought it was only glitch, it didn't Although unlimited data still run(Proof when downloading large-scale games & video movies ranging from 600MB to 900MB). Also Switching the use of the Main and night quota on the night package does not match everything it be at 00:59 am above but still using the main Quotas
12 people found this review helpful
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PT. Smartfren Telecom, Tbk.
June 8, 2022
Hi Teman smartfren, we also feel what you are experiencing regarding the problem, so that we can help further check what you are experiencing and we can respond faster, please contact us and inform the smartfren number when contacting us on Whatsapp service at number 08881212888 . Thank you Axel
Ravensca Adi
June 20, 2022
Bad app, take too long to log in everytime I need. Too much useless page and feature, make the app heavy and hard to open or loading. We need this only for checking limit or buying internet quota, not for buying other things. I'm curious is this provider's app or marketplace because I just realize that we can buy other thing even skincare and many things in it -_-
1 person found this review helpful
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PT. Smartfren Telecom, Tbk.
June 20, 2022
We understand your situation and we are here to help you. To analyze and solve your problem thoroughly, please visit our WhatsApp channel at 08881212888 (contact.co/a/Smartfren). We make sure there will be a CSR that will take care of your problem. Thank you-Nisa

What's new

mySF version 7.15 is getting more advanced!

- Now you can login to mySF using a face ID or fingerprint!
- You will be notified every time SmartPoin bonus comes in after your successful payment

Come on, update your mySF right now!