mySF. For everything smartfren

Smartfren.

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About this app

Your one-stop destination to manage your smartfren world, enjoy exclusive promos, deals, rewards, rejeki & more.
Login with ease and enjoy the simplified experiences:
i. Check balance, top up, scan voucher data, or buy data packages. Also, get recommendations that suit your needs.
ii. Add and manage multiple Smartfren numbers in one account.
iii. Auto-login with your smartfren number or email.
iv. Peace of mind with secure real-time payments. Enjoy multiple payment options from your pulsa balance, Simobi+, Sinarmas VA, DANA, OVO, GoPay, ShopeePay, LinkAja, BCA VA, Permata VA, Rekening Ponsel, OCTO Click, OCTO Mobile from CIMB, & credit/debit cards.
v. Connect your mySF account to GoPay, OVO, and DANA accounts for easy payment.
vi. Choose to auto-renew plans and save more.

Get more with the app
I. Get 1GB quota bonus for first time install of mySF app & sign up with you smartfren number.
II. Earn more & redeem more SmartPoin for rewards and special promos that awaits you.
III. With Smartfren WOW Treasure Hunt 2022, join the adventure, get rewards, find the treasures as you transact, invite friends, play the challenge and activities & log into every day.


Make your smartphone smarter with Indonesia's 1st & only Digital SIM (eSIM)
i. PowerUP your super phone without a physical SIM card
ii. Special packs with big quota available for devices that supported eSIM

Have an issue or service request or suggestion, contact us directly via Live Chat on mySF app or website (click on “smarty” to chat).
For any additional query/support/feedback/suggestion, please contact us via:
i. Call: 888 (from smartfren) or 08811223344 (others)
ii. Email: [e-mail]
iii. Instagram/Twitter: @smartfrencare
We love your feedback to help us improve.

Ratings and reviews

I've been a loyal Smartfren user for quite some time, but unfortunately, in recent months, with Smartfren's 5G signal in my location, all 3G and 4G signals have become increasingly disrupted, likely due to changes in the BTS coverage settings in the area. So, with great regret, I must say goodbye to Smartfren. This is just feedback for Smartfren management.

My internet was terrible and slow while playing Roblox, even though I still had plenty of data. Please fix the internet so it runs smoothly.

The price and the promo isn't bad, it's just that the app always takes long time to respon, like when scroling trough a promo, or checking rewards, sure this can passed as technical issue but somehow this lagging never occurs when you decide to buy soemething, moreover, a thing I may add, the one X GB types of promo, I don't exactly knew how the expiration timer works, but I'm sure the timer doesn't counts as 24 hours after buying, I buy that kind of promo at 9 pm and it expires at 12 pm

What’s new

Update 7.52: More Fun, More Speed, More Rewards! 🚀
•⁠ ⁠Got leftover FUP or data quota? No worries, now you can roll it over to next month 😎
•⁠ ⁠Explore the new 5G guide to get the best out of your connection ⚡
•⁠ ⁠Enjoy a smoother experience when purchasing international roaming packages 🌍
•⁠ ⁠Smoother performance and fewer bugs ✨