mySF. For everything smartfren

PT. Smartfren Telecom, Tbk.

Contains ads

About this app

Your one-stop destination to manage your smartfren world, enjoy exclusive promos, deals, rewards, rejeki & more.
Login with ease and enjoy the simplified experiences:
i. Check balance, top up, scan voucher data, or buy data packages. Also, get recommendations that suit your needs.
ii. Add and manage multiple Smartfren numbers in one account.
iii. Auto-login with your smartfren number or email.
iv. Peace of mind with secure real-time payments. Enjoy multiple payment options from your pulsa balance, Simobi+, Sinarmas VA, DANA, OVO, GoPay, ShopeePay, LinkAja, BCA VA, Permata VA, Rekening Ponsel, OCTO Click, OCTO Mobile from CIMB, & credit/debit cards.
v. Connect your mySF account to GoPay, OVO, and DANA accounts for easy payment.
vi. Choose to auto-renew plans and save more.

Get more with the app
I. Get 1GB quota bonus for first time install of mySF app & sign up with you smartfren number.
II. Earn more & redeem more SmartPoin for rewards and special promos that awaits you.
III. With Smartfren WOW Treasure Hunt 2022, join the adventure, get rewards, find the treasures as you transact, invite friends, play the challenge and activities & log into every day.


Make your smartphone smarter with Indonesia's 1st & only Digital SIM (eSIM)
i. PowerUP your super phone without a physical SIM card
ii. Special packs with big quota available for devices that supported eSIM

Have an issue or service request or suggestion, contact us directly via Live Chat on mySF app or website (click on “smarty” to chat).
For any additional query/support/feedback/suggestion, please contact us via:
i. Call: 888 (from smartfren) or 08811223344 (others)
ii. Email: [e-mail]
iii. Instagram/Twitter: @smartfrencare
We love your feedback to help us improve.

Ratings and reviews

Bad ui/ux experience. The apps is so laggy sometimes i need to wait up to 5 second for each click not to mention the loading for it to show the pages take so long. Too many pages. Developer need to streamline the buying process. Look like amateur building the app.

I can't even buy any package because of this messy app. The buttons don't work 99% of the time, it's always laggy all the time and I am currently stuck on it asking me for location permissions which I can't do anything since I can't even allow it (the buttons don't work at all) FIX YOUR GODDAMN APP even to this day and age

Seriously. Your app is getting slower. It took 1 hour for me purchasing a data because of the slow response of the buttons and take too long to load. Please be responsive for the inconvenience.

What's new

Exciting changes are underway for our app. In the meantime, our developers have been working tirelessly to eliminate bugs so that you have the optimal experience.

It's the perfect time to update to the latest version of mySF app!