
Julie Cole
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New version needs work! Tried re-setting up my alerts and found the process so unfriendly I gave up. Will see if I can do it on the desktop. I want to see checking acct for alerts - it's not presented first - I have to go through and add accounts to see it, and can't pick which one. Of course it's not the first, second or third one. Grr. Who designed this UX process?? It's a nightmare!
7 people found this review helpful
WingsFinancial
March 2, 2022
Hi Julie, thanks for letting us know. The biometric login should be available in the Android App so unsure why it would suddenly stop working for you.

Michael Nelson
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There are maybe one or two parts of the new app that have improved over the old one, like MFA. But everything else has been miserably worse. The new app doesn't even have fundamental privacy features the old app had such as; requiring login when the app is inactive or the phone is locked. Or hiding the balances when the app draw preview is up. Or blocking screen shots. You know... the basics. Also, no dark mode? Come on and catch up.
6 people found this review helpful
WingsFinancial
May 20, 2024
Thank you for this review and feedback. We're glad to hear you like the new MFA options, and we hope/plan to add additional privacy features over time. Your concerns will be shared with our technical team.

A Google user
Used to work fine. Now every time I try to log in it gives an error message saying "Unable to complete request. Try back shortly." [12-25-2019] The above issue has been fixed. [12-25-2019] Issue #2: On the Wings Financial desktop site, there's an option to hide the accounts we don't want to see in our accounts list. This feature is especially helpful when you have access to multiple accounts, but only want to view your accounts. Can you PLEASE add this same option on the mobile app??
1 person found this review helpful
WingsFinancial
August 1, 2018
Hi Mar Keisha,
Are you still having this problem? If you call support services they can look at your account and troubleshoot this issue. You can reach them at 1-800-692-2274, option 6. They're available 7am-7pm Monday through Friday and 9am-1pm on Saturday.