
Jeff
Wow, after that condescending response, I'm seriously considering changing banks! I like Wings, but in the 16 years I've had an account, their phone customer support has always been useless. Also their "free ATM" map has never been correct and calling customer support... See above. "Submit check" button doesn't say "submit check" until after you touch it. Plus, I haven't been able to get it to accept a check deposit for at least a year. And I do this kind of image stuff for a living!
2 people found this review helpful
WingsFinancial
October 16, 2025
Thank you for this feedback and review. We've tested mobile deposit on similar Android 16 devices without trouble. We have a video on our website with tips, but if those don't help we recommend trying on another device (if possible) and making sure the check design isn't abnormal. Some check designs are difficult for our app to recognize.

A Google user
Used to work fine. Now every time I try to log in it gives an error message saying "Unable to complete request. Try back shortly." [12-25-2019] The above issue has been fixed. [12-25-2019] Issue #2: On the Wings Financial desktop site, there's an option to hide the accounts we don't want to see in our accounts list. This feature is especially helpful when you have access to multiple accounts, but only want to view your accounts. Can you PLEASE add this same option on the mobile app??
1 person found this review helpful
WingsFinancial
August 1, 2018
Hi Mar Keisha,
Are you still having this problem? If you call support services they can look at your account and troubleshoot this issue. You can reach them at 1-800-692-2274, option 6. They're available 7am-7pm Monday through Friday and 9am-1pm on Saturday.

Ellen Strub
*edit* Knocked off a star due to new mobile deposit update. The auto-capture is awful. This app is lovely. I like the UI, it's easy to navigate, and I haven't experienced any bugs. However, the one thing keeping my review from five stars is the transfer memos. They finally added the option to add a memo on mobile but only letters and numbers! Why? In browser I can use characters, which I need for my notes. Why not on mobile? Still useless to me.
3 people found this review helpful