Support for Xperia from Sony

3.6
15.2K reviews
50M+
Downloads
Content rating
Everyone
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About this app

The Support application from Sony provides an effortless self-support solution with a personal touch. It contains product-specific support with diagnostic capabilities.

* You can troubleshoot your device for issues with e.g. touchscreen, camera or light sensor.

* You can get quick information about your device: software version, memory capacity, application issues and more.

* You can read our support articles, find solutions in our support forum and if you need to, you can contact our support experts.

This application uses analytics software to collect and aggregate statistics to help us improve this app and our services. None of this data can be used to identify you.
Updated on
1 Apr 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Messages and 3 others
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

3.6
15K reviews
Arashi Aradóttir (Alyssa Sih)
3 November 2020
I really hate the optimization feature in this app as it just deleted over 0.6GB from my phone with no change log or record of what was deleted. My usual junk cleaner app(s), (Norton or AVG) lists out what type of junk and I am able to select what gets kept and what gets deleted. I do like the troubleshooting and test features part of the application.
34 people found this review helpful
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Andy Ferguson
23 November 2023
Suddenly being FORCED to host an app I don't need or want, that insists on its ability to send me notifications, is not "supportive". Offering support to your user base is sensible, but there's zero need for this to be mandatory (unless of course there's a data benefit to Sony, but they don't SAY that's the purpose...). I've awarded it at least two stars more than I would want to.
42 people found this review helpful
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diamant diamant
6 May 2024
Total rubbish sony experia phones from menu to updates and most likely its a problem with antena signal on this devices
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What's new

We are constantly working to make your support experience even better. This update contains bug fixes and some minor changes to bring more stability to our app.

Happy to assist you,
Support app team