Spectrum Access: Enabled Media

4.3
182 reviews
10T+
Downloads
Content rating
Everyone
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About this app

Welcome to Spectrum Access. Enjoy free audio descriptions and closed captioning for the movies and TV shows you love. Download your preferred assistive track, choosing from hundreds of titles. Sync your tracks to the TV with your device's microphone. Sit back and enjoy an inclusive entertainment experience.

Your feedback is essential. If you have a suggestion to enhance your Spectrum Access experience, please contact us at spectrumaccess@charter.com to let us know.” You can also discover our content here: https://access-app.spectrum.net/
Updated on
15 Apr 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, App activity and 2 others
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

4.3
165 reviews
Adam Campfield
11 February 2021
This is great. Not only is it helpful to have a source for audio description, but having it on the phone means it is portable and can be private if others don’t want to hear the narration. I think the app is nicely organized as well. The screens are tagged well for screen readers, which is refreshing!
132 people found this review helpful
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Charter/Spectrum
12 February 2021
We're thrilled to hear the app is delivering a quality experience. Thanks for the 5-star review and for being a Spectrum customer! ^JM
Konnie Ellis
11 June 2021
I had the microphone pointed at the TV, and the volume was at a comfortable level. But the app just keeps saying Syncing in Progress, no matter how many different movies I try. Very disappointing.
88 people found this review helpful
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Charter/Spectrum
12 July 2021
Hi, thank you for your feedback. Would you mind sharing your device model and software version so we can attempt to replicate this experience? We would like to get to the bottom of it. This, and any other future questions/comments can also be shared to SpectrumAccess@charter.com. Thank you in advance.
Hector Gonzales
12 April 2021
Easy to use, and app recognizes the movie not your provider. Does a great job at staying in sync with the playback and provides details on things that I had overlooked before.
66 people found this review helpful
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Charter/Spectrum
12 July 2021
Thank you for your feedback. And thank you for your support. We really appreciate it.

What's new

* We fixed a few bugs to bring you bring you a better in-app experience.