One Onsite

Lessen, LLC

About this app

One Onsite by Lessen helps vendors and their technicians complete their facilities maintenance work orders successfully while collecting valuable information along the way.

With One Onsite, technicians can see the work they need to do for the day, read through relevant information around the issue, location and historical work done while effectively executing their work on-site with minimal disruption.

Some of the key features around this app include:

· Guided – With its seamless flow, simple language and focus on one task at a time, One Onsite is simple for the technicians to understand, and they require minimal training to use the app

· Informational – One Onsite provides information and photos around the work order, guides the technician to the location that they need to visit and provides relevant historical service information. It also helps the technicians understand what information needs to be provided to their back office based on the trade

· Efficient – One Onsite boasts of a vastly improved tech stack from its predecessor with better performance in offline and low connectivity areas, faster upload times and greater battery optimization

Ratings and reviews

I Use the app for facilities maintenance work. App crashes frequently. I have lost many service pictures that I'm required to upload to complete a service due to this issue. Unable to get them back as they're taken exclusively in the app and don't download to your phone. The app also crashes frequently in the background even when not in use and tanks battery life and processing power on my phone. All in all needs a SERIOUS overhaul. Exclusively use it because I'm required to for work. Terrible

horrible. glitchy and slow at best. The majority of the updates solve one problem and create five new ones. trying to refresh the app or open the app takes anywhere from 1:00 to 5 minutes to complete. routing is poor it cannot read a map to save its life. Will send you 70 miles in one direction to come back 60 mi the opposite direction and then right back into the same area you started from. it is a constant stress creating app.

update: app works much better now. much easier to get approvals and to update work orders Something happened recently unable to upload photos from devices. Techs can no longer check out. Very irritating

What’s new

upgrade Asset module