mystc KSA

326K reviews
Content rating
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About this app

An app.. takes you further!
It suits all your needs and gives you solutions at your fingertips.. Quickly and easily manage all of your numbers and services in stc. Even if you are not an stc customer, you can shop for the latest smart devices and order SIM cards via the delivery service!
Because we are always aiming to be closer to you, in case you need assistance, you will get immediate support via the instant messaging service with customer service representatives, as well as many other features that will save you time and effort, such as:

-Request a mobile voice SIM, data SIM or home internet.
-Transferring your number from another operator to stc.
-Shop for smart devices from mystc with free delivery service.
-Pay your bills or recharge a prepaid line in multiple easy ways.
-View your number or home internet bill details.
-Knowing your balance in "qitaf" rewards program and the possibility of redeeming points for internal rewards or from several qitaf partners and reviewing the latest offers.
-Transfer the balance to friends and family, whether for a prepaid or postpaid SIM.
-The ability to know the details of the consumption of your package and other services.
-Subscribe to additional packages and various value-added services.
-Subscribe to entertainment services such as jawwy TV and broadcast entertainment channels via stc’s direct carrier billing service by deducting a prepaid balance or adding it to your bill.
-Transfer one of your number’s ownership to another customer.
-You can manage your services and subscribe to any of the suitable roaming packages while you are outside the Kingdom.
-Get immediate 24/7 support by talking to a customer service specialist.

Download the app now... and go further!
Updated on
Jan 16, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection
Data isn’t encrypted
You can request that data be deleted
326K reviews
May 31, 2022
Edit 31/5: As of the latest update, the app will not load. It says "something went wrong" at the intro screen and it won't let me do anything. - - Broken, many things don't work, cannot even use my card to purchase Internet subscriptions, or add a new card. Very bad user interface, even worse system. Have to go elsewhere to pay to recharge, when the app should be able to it easily.
160 people found this review helpful
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Maria Ecaterina Rosas
January 25, 2023
I can't use the app anymore. It constantly tells me service is down even though the homepage works, and then after I deleted and redownloaded the app, it says it's not connected to the internet even though I am. Now I can't subscribe to an Unlimited 12 hour package, nice.
71 people found this review helpful
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January 27, 2023
Hi ✋ We are at your service around the clock 🕛 we wish you would explain the problem to us through the support and help icon in mystc app 📱 and we will serve you 🙏
Omar Ewis
January 18, 2023
i am trying to accept transfer of ownership request through the app and i followed all the steps till the verification on Nafath. the issue is that i received an error message (we are sorry for the inconvienence, we are going to fix it as soon as we can). i called the cs and they did nothing. what is going on!?! the transfer request is timed and i need to accept it before 9 pm.
7 people found this review helpful
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January 20, 2023
Hi 🖐️ We wish you would explain to us what happened with you so that we could help you.. and we will do what makes you happy 🙏 We are waiting for you via the support and assistance icon in mystc app 📱

What's new

Thank you for using mystc!

We work hard on improving our services to deliver the best digital experience,
Update mystc & enjoy our new features:
- General additions & improvements on the app.
Let’s go forward with mystc.