Vehicle Delivery

FCA US LLC

About this app

New & Improved Stellantis Vehicle Delivery Tool

This comprehensive tool assists Sales Consultants & Managers in delivering vehicles consistently and measurably, enhancing customer experience. It features three main phases:

Pre-Delivery:
• Final Service Inspection
• Pre-Delivery Checklist
• Vehicle Delivery Preferences (NEW) - Customize the presentation of vehicle benefits based on customer profiles and preferences

Benefits & Offers:
• Connecting customers to key vehicle benefits
• Confirming consent for enrollments

Customer Vehicle Delivery Checklist (VDC):
• List of key delivery actions for customer review and agreement
• Customer Signature Consent

Additionally, the tool includes:
• Top dealer-requested features
• High-priority customer additions
• Brand-specific look & feel
• Increased workflow & transparency
• Improved educational content & videos

What’s new

Validation fixes for updating customer information