Tommy's Express Car Wash

Tommy's Express LLC

About this app

The Tommy's Express Car Wash mobile app lets you join the UNLIMITED Wash Club, sign-up for contactless payment via PayPerWash, redeem coupons and gift cards, locate your nearest Tommy’s Express Car Wash, manage your account and payment information, and manage the vehicles on your TommyClub Membership.

 
Features:
- Sign up for UNLIMITED Wash Club
- Pay for individual washes with a credit or debit card
- Manage vehicles & subscriptions
- Manage account and payment information
- View all sites and related information
- Start a self-service vacuum

Ratings and reviews

Don't normally leave reviews but this app and setting up the app account with Tommy's is the worst designed interface, especially if you went though a location and did the free month trial. You cannot get past setup screen if your phone number is on file, which it is thanks to the free month. No way past that screen. How can anyone manage their account if they can't login? Literally had to drive to a location to cancel. Spend your money on a membership at a wash that has better IT and app.

The app has been fine so far. The wash service has been good. The app is primarily a portal to the payment and support sites (the latter apparently intended for franchisees, not necessarily for customers). I have the first vehicle set to the cheapest subscription, which I upgraded for a few months to add underbody wash for road salt, and downgraded after the chance of freezing roads diminished. I added a second vehicle, set it to pay per wash, and it worked correctly, as far as I can tell.

Sign-ups was pretty easy. The list of all locations shows up only as alphabetical, totally useless unless you are in Aberdeen. Needs to be sorted by distance so I don't have to read all 162 to find one nearest me. Search shows nearest, but no map. A few simple additions, like being able to sort by distance or show all locations within 50 miles on a map would make it much better.

What's new

Improved the user interface by adopting a new design.