
Maricon Febrer
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This app is extremely frustrating. The OTP expires in 5 minutes, but I receive it after 15–20 minutes, making it useless. My account gets locked, and unlocking requires another code that also arrives late. It’s a broken cycle. I also can’t transfer money it keeps saying “incorrect transaction” even after multiple attempts. Basic features like OTP and transfers should work. Please fix this.
8 people found this review helpful

Johnmark palaganas
Your mobile app's online banking enrollment is incredibly frustrating. I wasted significant time trying to enroll multiple times, following every step. Each attempt ended the same way: "call our hotline." This is not a convenient online process; it's a frustrating loop that wastes user effort. and defeats the purpose of an app. Please fix it. Very disappointed

adam ruizo
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Great at balance inquiry, other than that nothing else. its been two days since I cannot transfer my fund in any of my other bank accounts and it always appears invalid transaction, it is sooooo frustrating! Before that your OTPs expired after 5 minutes, but then i always receive the OTP in 7 minutes minimum therefore rendering your OTP useless as your app! Change your ITs now!
1 person found this review helpful