
Maricon Febrer
- Flag inappropriate
- Show review history
This app is extremely frustrating. The OTP expires in 5 minutes, but I receive it after 15–20 minutes, making it useless. My account gets locked, and unlocking requires another code that also arrives late. It’s a broken cycle. I also can’t transfer money it keeps saying “incorrect transaction” even after multiple attempts. Basic features like OTP and transfers should work. Please fix this.
3 people found this review helpful

Cio
- Flag inappropriate
- Show review history
Too many restrictions. Useless app. Latest version (5.9.0) wouldn't let me login anymore. Fingerprint doesn't work. Password login doesn't work. I had to use a browser just to open my account. Thanks BoC for the update. You outdid yourself this time. One step forward, two steps backward.
6 people found this review helpful

Junie Castrudes
- Flag inappropriate
- Show review history
This is by far the worst mobile banking service I have ever experienced. I have been unable to transfer money since December, and until now there has been no resolution at all. I already sent an email, yet no proper action has been taken. This level of service is extremely disappointing, frustrating, and unacceptable.”
2 people found this review helpful