Tineco

Tineco Intelligent Technology Co., Ltd.

About this app

Great helper for your daily cleaning, Tineco App can help you make the best of your device.
Enable you to control the vacuum, check the status and receive real-time updates. Tineco App makes your life easier and happier. Enjoy cleaning while comfortable life is in your hands.

Ratings and reviews

Someone mentioned that they can't see anything more than their calendar. I knew I had seen more information, but when just opening the app, it's not there. If you're vacuum is offline (so no green dot in the app), you'll only be able to see the calender and the usage information. When the vacuum is online (green dot), you can see battery and reset the cleaning information. You can also still see your logged cleanings. Does the app look super high tech? No. Does it show what it needs? Sure.

I just purchased two of the latest high end models and several extras for them. First off, they sent my orders missing some of the separate paid extras, but never informed me why. After multiple calls with different people and wasting time I was told they were out of stock. Why take the orders for them and then not inform me? Horrible support. The next issue is that I can't update the installed firmware in both. App says updates are available, but fail or timeout and tell me to try again later.

The app is messed up, ifloor s3 and s24 ultra. It's not a "tech savy" issue either. Here's what worked for me: -Go through the manual connection process per instructions. -When it asks you to "scan the bar code," go to your wifi settings and turn off "auto reconnect" on your home wifi connection. -Go back and scan the bar code now, it'll tell you there's something wrong with your connection. -Now connect to your home wifi. It should complete the process and connect.

What’s new

1. Added network configuration support for the all-new flagship smart vacuum cleaner.
2.Optimized other functions and resolved known issues.