Would be great if you could reserve your (pre/post) Christmas order. And still order for shopping leading up to the date reserved.? There is no evidence that supports the facility to allow this. I am also a midweek delivery saver customer. So although given the advantage of booking before general public. I am disabled and rely on a weekly shop for essentials
I was my first time.doing a home delivery. Shopping on line fine. Billing fine. Coz I had a very old address on the card from when I registered, I didn't get my delivery. Was quickly fixed, when I called, staff were fantastic. Sorted out the problem, got my money back and could place a new order. It's a pitty you can sort that sort of thing out on the App. Well done Tesco staff, you can't replace them with an app.
This app is easy to use. You can quickly book a slot, choose items for your basket and check out. It's also simple to look at your account details and update current orders. Only downside is some products are difficult to search for requiring a specific term which is not always intuitive.
It's a good app meaning I can shop with it every week. It shows my last order and a selection of my usual and favourite items. It tells me when I miss out on promotions. Easy to install and use. I've only had it freeze on me once or twice the the last year. Some pickers are better than others as sometimes the fresh items e.g. veg have short use by dates. The delivery drivers are friendly and helpful. I don't like being penalized if I want to spend less than the minimum £40. Sometimes I just need a top up rather than a big shop. But that's Tesco store rather than the app.
As a regular weekly shopper I find Tesco one of the best , it's products are fresh and they give a regular discount on a lot of there goods. A lot of these companies that want you to shop on line with them don't know how to treat good customers. Tesco are not one of these and as I said at the beginning ,they are the best
Having tried two other major supermarkets, I have to say that Tesco is the best. It gives me offers on regularly purchases items, the sell/use by dates are good, fresh items are picked well and are undamaged and on the very rare occasions that they do not have an item I want it is replaced by an appropriate alternative. My experience with 2 other supermarkets has been that I have received quite random alternatives. App is easy to use. I haven't had it crash on me. I like that it reminds me of regular items that I may have forgotten to add to my basket before checkout or offers that I may have missed. I can also make and save lists of regulary bought items which saves time. I like that I get emails and a text to remind me that I can make changes to my order prior to delivery. I use the delivery saver, so I have been able to get my preferred Christmas delivery slots easily. Also local delivery drivers are polite and helpful. Would definitely recommend. Finally I love that my Tesco Clubcard vouchers can be multiplied x 4 and used at restaurants. Recently had a meal at Zizzi in Birmingham courtesy of this offer. Fantastic value for money
At Tesco we’re are happy when our customers are happy, which is why we are constantly making changes to our App. This update includes:
Bug Fixes and Improvements:
The usual bug fixes and improvements based on your feedback. Keep the comments coming, we love hearing from you.