Had to use a magnifying glass to find the search & scan functions, the only reasons I use the app. SHOPPING - get it? Also very upsetting that trying to use the last version that did work well now gets a popup saying you have to get the new lousy version or nothing. This one makes me select -nothing- unless things get desperate. Lucky they have so many convenient competitors across the road.
Instead of wasting time walking around, easily read about the items you want and place them in your cart to purchase. My store is excellent at having the order ready the very next day! Just wish they had everything on the app that's in the store.
Disappointed in this app. My lists disappear occasionally which makes the whole point of this app useless. I like tracking my cash back rewards and price checking easily on the app. But it also needs to fix the lists issue as well as add store maps and locations of items within each store relevant to the store you choose as your store location. Then it would get 5 stars for sure.
I used the scan in store. It is horrible. Got off to a good start but about half way through my order it was downhill. Would not scan or take manual entry on several items and overcharged me on a couple. I finally gave up. Asked to speak to a manager as this wasted a lot of my precious time. The front end Manager told me I'd be just as well calling headquarters. Great idea but as with other Sams apps, who's in charge of this.
Customer service is going down hill fast. I pre order every Monday for a Tuesday pickup and have to wait 20+minutes while they retrieve my order. I could shop for it myself in that time
LOVE having the order ready for pickup! Just wish that I could leave without going to the back of the line. Seems redundant to have customer service check off every item and then wait 20 minutes in line to get out the door.
We’ve made minor enhancements across the app to make things faster and easier – and cleaned up some bugs along the way.
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