I love this app.. I am disabled so I use it every month to place my grocery order ...and have caretaker just picked it up... I checked in online and when she arrives in the order is always ready to go ...easy to use and makes it fun to shop for someone that is not able to go shop on my own thank you Sam's Club for making it so easy
Placed pick up at store option I placed an online order with 19 items for next day by 12pm. They never processed my order and said no one is in the store in mornings to get ready. I said the app should not give options then! After it took me waiting 30 mins and they realised it was not ready, I bought everything myself, used my rewards balance and will never go back. Don't use the app for pick up in store, bad service.
Good App, needs tweeking The app is awesome in the way that you can shop your needs and pick up the items you can at the store. The tweeking to the app needs to be the navigation. I hate having to restart my search when adding things to my cart or list or going back from an item I looked at. The items are also too micro-sorted. The tabbing between the descriptions are annoying. I do have to admit I would rather bear-with the annoyances of the app than the frustrations of dealing with people in the store.
Never remembers my ID Downloaded app months ago and every time it never remembers my ID. Got to jump through hoops every single time. To much of a hassle. My Costco app works fine as all my other shopping apps. FIX IT. Months no changes. App is horrifying some needs to fix
Doesn't work For 3 months I have tried to use this site for shopping. The first month I had it delivered and was horrified at the shipping costs. Last month I tried to use the easy reorder to pick up in the store and it would not process so I reordered each item. This month I tried again and easy reorder still would not process. I tried to send my order to the store but it would not submit. For the time I have wasted, I wish I could rate this a zero!
It took me 40 mins to pick up my order which was ready Last time I use the ready pick up.. It should be faster but it's not... I could have gone into the store brought the batteries and walked out faster than this check in and everything so called ready..
We’ve made minor enhancements across the app to make things faster and easier – and cleaned up some bugs along the way.