Thumbtack for Professionals

Thumbtack

About this app

Millions of customers come to Thumbtack to find pros just like you — handymen, personal trainers, DJs and everything in between.

It’s pretty simple. First, you’ll build a profile for your business. Then, start getting matched with customers. You can share tailored price estimates based on the details of each job. If the customer contacts you, that’s your cue to tell them why you’re great and get yourself hired.

Use the app to browse requests, chat with customers, and book appointments anytime, anywhere.

You’re great at what you do. You shouldn’t have to be a marketing expert too. We’re proud to help self-made professionals and small business owners in all 50 states find new customers and grow their businesses.

Ratings and reviews

Been using it for around almost 2 years and been hired over 80 times using this app, pretty awesome! I'm new to my city so it was hard to start but using Thumbtack made it easy to get clients. Prices are expensive and some leads don't even reply back or intend to hire so it is kinda frustrating to be paying for ghost clients but besides that all has been good. CHECK MY ART: arts_cassimoon

The app mostly works smooth - it goes down at times where a lead will just disappear and then reappear later. And some lead fees are randomly expensive. One week, the exact same job will be $9 something, the next week, it'll be $16. $16 is high when I'm only charging $75-$85 for the job to begin with. Also, they don't appear to value feedback. I've been requesting refunds on basketball goal assemblies for months. I've asked them to make this a preference option so I can turn it off. Nope!

This app was great at first (few years back). However, not only do you get charged per lead (if the customer doesn't hire you, you still get charged.) The leads have increased from no more than $5 a lead to upwards towards $50 a lead. This is highway robbery and I have been a top pro for years now and I pay in excess of $1k a month with them. But things need to change; get a partial refund if the customer doesn't hire you, full refund if customer doesn't respond within 2 days...etc

What's new

- General bug fixes and performance improvements

Thanks for using Thumbtack!