
Frank
Answer to common question: When Ttlock asked for a password to link Alexa, it wants the TTLOCK user name and password, NOT your Amazon password. I left a previous review complaining about the same thing. The random characters don't seem to matter. I did have to enter the information twice. As for the app itself, it still socks. It's not very intuitive and is obviously a Chinese translation. There's quite a learning curve, but it can be figured out with patience.
5 people found this review helpful

Champion Playerdo
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works but is very very annoying. EVERY MOVE YOU MAKE the pop up prompt requesting to turn on your Bluetooth shows up and holds your screen hostage. very annoying! made me start to look for other brands that use a different software app to control the items... if I'm operating remotely Bluetooth will not work because I'm remote. this response is for the question of is Bluetooth already turned on
5 people found this review helpful
Smart Lock
October 22, 2024
Hello, have you already turned the bluetooth on ?

Paul Schofield
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Finally got the lock installed and app connected, but the app is very flakey. 70% of the time, it displays operation failed, even when I'm standing right next to the lock and brand new batteries installed. It's also not possible to tell if the door is locked or unlocked from the app. It's a pretty clunk app. The method to Unlock/lock the door hasn't been well thought out.
31 people found this review helpful
hello, you should wait for 59 seconds to get another verification code. The code is valid for 10 minutes, not 59 seconds.