
Shannon Hall
This app caches constantly. Every time I clean, I get a few photos uploaded and then it crashes. After that it will only upload 2 at a time before it crashes again. Also, you're supposed to be able to go in and edit comments left for the host but whbe you go to save it, it won't let you edit. This app needs a major overhaul.
TidyDaily
October 29, 2025
Hi Shannon! We’re really sorry to hear about the issues you’ve had. That definitely shouldn’t be happening. We’d love to get more details so we can fix this for you—please reach out via live chat at turno.com or email help@turno.com. Our support team is available 24/7.

Sarah Witham
Decent app, and I have retained a handful of clients that I've been cleaning with for quite a while now. Never had any issues with clients payment, but I really don't like stripe. The website is easier to navigate and easier to see the calendar too. I really wish my cleaning schedule could sync with my Google calendar though. That would be very helpful.
4 people found this review helpful
Hi Sarah, Congratulations on your client success with Turno! Thank you also for the suggestion -- we always appreciate customer insights and ideas. Re: Stripe, they're a Level 1 Service Provider, the highest certification for payment processors. We value the safety of our users' financial data and seek to protect your data with the utmost care.

Jessica Santos L.E.
It's okay but I find most of the posted jobs never respond to bids. I think this is because a lot of them do not have a card on file. The app will actually give you a prompt when you attempt to message them that they will not be able to respond without them adding a card on file. I imagine a card is required to make the reservation, so it seems a lot of the posted availabilities aren't real or serious. Additionally, when a bid expires, there doesn't seem to be a way to re-bid on the same one.
6 people found this review helpful
Hi, Jessica! We hear you. We require hosts to add a valid payment method to ensure their account is ready to hire cleaners. Even if a bid expires, you can still receive other offers from the same host. If you still have any questions, our support team is available 24/7 via live chat at turno.com or email at help@turno.com. We're happy to assist!